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  1. 09-01-2013 08:55 PM #1
    ExESGO
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    Aug 2013
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    19
    Character
    Julietta Breauling
    World
    Tonberry
    Main Class
    Samurai Lv 100

    Unable to purchase Crysta using UltimatePay/PayPal

    I was trying to purchase a certain amount of Crysta, but once I reach the Pay screen, it says:

    PayPal Express Checkout has rejected your payment attempt. Please select another way to pay. We apologize for the inconvenience.
    I just purchased something from Steam after my attempts to purchase, and it went through, so why is this bugging up?
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  2. 09-01-2013 09:06 PM #2
    Mebu
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    Character
    Mebu Xlll
    World
    Excalibur
    Main Class
    Lancer Lv 50
    um.. mog station is sooo crappy i tried everything i wanted to upgrade my account from standard to CE it wasnt working also i wanted to buy game time also not working... nothing seems to be working so
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  3. 09-01-2013 09:14 PM #3
    Keiraen
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    Gridania
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    Character
    Kei'raen Xen
    World
    Moogle
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    Archer Lv 50
    Quote Originally Posted by Mebu View Post
    um.. mog station is sooo crappy i tried everything i wanted to upgrade my account from standard to CE it wasnt working also i wanted to buy game time also not working... nothing seems to be working so
    MOG station actually seems rather comprehensive to me. I was able to upgrade to CE without any issues.This issue doesn't seem related to MOG but to paypal/UP
    Looks like paypal is denying it, try contacting ultimatepay (they have a ridiculously fast customer service), if they can't see why (maybe paypal blocked them, idk), contact paypal.
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  4. 09-01-2013 09:17 PM #4
    Peppita
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    Cid Highwind
    World
    Mateus
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    Lancer Lv 7
    Sometime paypal is the problem. I have had it where sometimes it works and other times it just refuses to process, even though I have hundreds more than the purchase amount
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  5. 10-02-2013 04:15 PM #5
    septiadi
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    Character
    Tahajud Qiyamulail
    World
    Typhon
    Main Class
    Conjurer Lv 50
    i am facing the same issue here. I bought the game with paypal. Now, cant buy crysta using the same paypal.
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  6. 10-02-2013 06:24 PM #6
    Ldlv
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    Character
    Veind Aethervale
    World
    Tonberry
    Main Class
    Scholar Lv 60
    I have also experienced this issue today. Luckily, PayPal cancelled the purchase and my money is still there. Tried 2 times and finally the payment success.
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  7. 10-02-2013 06:47 PM #7
    Cylestea
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    Limsa
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    Character
    Luna Shadowmoon
    World
    Leviathan
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    White Mage Lv 80
    link you bank account with paypal and pay that way. worked for me.
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  8. 10-17-2013 09:19 PM #8
    Boretalith
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    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
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