Pre-ordered CE (Hard Copy) and it registered as Standard??

[Matrinka]

Good luck getting through to customer support. They're apparently on a 3-day holiday in NA.

[Lady_Venus]

Good luck getting through to customer support. They're apparently on a 3-day holiday in NA.

keeps getting better and better lol

[Negative]

I have this same issue. Also R4VE.
Logged a ticket and got the "received properly" response, waited about 4 days, then got the email saying it was closed.
Logged again and still waiting.
Sigh, this feels like EA...... complaints come here to die.

[AdinoHwang]

I got my Standard edition hardcopy. I used the code to register and got the pre-launch previously. When i registered the product code to my account, all that i have was the pre-launch code. No full access given yet.

I bought before pre-launch. And have patiently waited for 10 DAYS!! still no reply, i wonder if there is even a support team. My friend are still waiting, and im far behind. we played in the early access days.

[Lady_Venus]

I got my Standard edition hardcopy. I used the code to register and got the pre-launch previously. When i registered the product code to my account, all that i have was the pre-launch code. No full access given yet.

I bought before pre-launch. And have patiently waited for 10 DAYS!! still no reply, i wonder if there is even a support team. My friend are still waiting, and im far behind. we played in the early access days.

try live chat... they should fix your problem quicker


and grats bananas!