Spammers/Gil Sellers

[NZ_Player]

The sellers and botters will soon give up if a live GM banned 20 accounts in the space of an hour.

no they will never give up, ever

these are starter towns, its the first experience people have with the game in its MMO state.
a very bad first impression to say the least.

the game itself is being judged and until they get off their arses and actively engage in countering this problem LIVE then its going to leave a long lasting detrimental effect

[Astrolia]

Blocking someone so that you don't see their text is burying your head in the sand.

What about those that do use these services and are ruining the economy in game. The sellers and botters will soon give up if a live GM banned 20 accounts in the space of an hour.

Disagree. ability to more easily block spammers is a quicker fix to help people enjoy the game. Hiring GMs takes awhile. We need it to be easier now while they are in the hiring process.

[Mykll]

What game was it that allowed you to not block that character, but block that character's entire account? That would help.

[Kelryth]

No idea what that game was but It sounds like an awesome idea.

[Alidar_Jarok]

The creators of this game need to make a call to the nice people at CCP in Iceland that develop EVE-Online, a while back they installed a type of Sniffer program that seeks out Spammers and in-game item & Currency transactions and automatically send the gathered information to a team dedicated to enforcing the TOS Agreement

[Hansem]

The game hasn't been out very long and they are already invading our game. We as players need better tools to help combat this growing threat.

Reporting these gil sellers manually through the Support Desk is a drawn out affair and is very annoying.

I propose to square that a system needs to be put in place that would easily allow us to report these dastardly creatures. This most awesome of features would include:

1. Add an option to the chat name click menu to report as a spammer/gil seller.
2. Automatically add reported gil seller to your /blist.
3. Remove Gil sellers text from the chat window.
4. Automatically ban a character and/or their account from even using the chat system if a certain amount of players have reported them for spamming until SE can investigate them.

This issue is going to get a lot bigger in the coming months and we need the right tools to fight back.

Good ideas all around, but your number 4 is dangerous, because if 5 or 6 people report someone just to grief them, it will ban the victim from using his chat system until the SE investigation...

[Sakshale]

another thing that might be helpful is when you right click that name and report them as a gil seller that it records the text or the message as proof that you were getting something along that line.

In other MMOs, there is a /report command that does exactly what you are describing. It was there in Everquest back in the late nineties, so the concept is not something new. At that time, it was simply to report harassing players. Gold sellers were not an issue. Today, the same command is used for both functions. However, given current UI capabilities, I would expect a right-click option to be standard.

[Sophex]

The only idea I have had to get rid of gil spammers, is to make an instant ban on anyone that puts so much text or so many messages in a short amount of time. Like anymore than 3 messages in 5 seconds will get you kicked or make it so you can't use the chat system for so many hours.

[Soterian]

Again seems targeted at "advertisers" but no responsibility or consequences for those that are buying the Gil and power levelling. If no one supported them they would not exist..

[AlphaFox]

I would just like to be able to block them from chat with a simple right click -> Blacklist. Its such a pain to spend time trying to catch "asdsad sdfsad" to block while in a town (I shouldn't have to turn off shout to talk to others who are asking questions). Even more so when you have 2 or 3 in the same area constantly spamming.