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  1. #1
    Player
    KaosSlugg's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Kaos Slugg
    World
    Midgardsormr
    Main Class
    Lancer Lv 50

    Live Chat/Phone Number for Customer Support?

    So I'm still trying to deal with the "registered to wrong service account" fiasco (yes, my fault). My question is, where can I find the link for the Live Chat support or the phone number (North America) to talk with someone about this issue?

    Also, it's a shot in the dark hoping for it, but I assume the NA support centers are closed for the weekend?
    (0)

  2. #2
    Player
    Niwashi's Avatar
    Join Date
    Aug 2013
    Posts
    5,248
    Character
    Y'kayah Tia
    World
    Coeurl
    Main Class
    Ninja Lv 50
    Statishido provides all the details in his post here:

    http://forum.square-enix.com/ffxiv/t...66#post1092966

    Oh, except I don't know about weekend hours. I'd assume they'd have people on during the weekend.
    (0)
    Last edited by Niwashi; 09-01-2013 at 05:43 PM.

  3. #3
    Player
    KaosSlugg's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Kaos Slugg
    World
    Midgardsormr
    Main Class
    Lancer Lv 50
    Thank you! This looks to be exactly what I need. Unluckily, they're closed on weekends and holidays so I'll have to wait until Tuesday to make contact (not hoping on an email fix by then).

    Thanks again. It gets a little tiresome sorting through all this ranting and raving trying to find things
    (0)