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  1. #31
    Player
    MalekoST's Avatar
    Join Date
    Aug 2012
    Posts
    38
    Character
    Raine Saint
    World
    Ultros
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Ramsay_Trollton View Post
    Just because you didn't get what you want doesn't mean you didn't get support.
    See, that'd be all well and good if I was about the only one to experienced the issue. But it was often enough for them to comment on when they learned of it themselves. They went ahead and said they'd rectify the issue for those who encountered it, but you can't exactly just go ahead and do the opposite of what was promised to the affected.
    (0)

  2. #32
    Player
    MalekoST's Avatar
    Join Date
    Aug 2012
    Posts
    38
    Character
    Raine Saint
    World
    Ultros
    Main Class
    Lancer Lv 50
    Bump for clarity on this issue.
    (0)

  3. #33
    Player
    GidgetSrivat's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    17
    Character
    Mimirah Mirah
    World
    Cactuar
    Main Class
    Arcanist Lv 50
    We have determined our course of action to address the situation wherein players were unable the load their character data from the official benchmark when changing the appearance of their FINAL FANTASY XIV Version 1.0 characters. Please see the details below.

    [Character Name Change]
    If you experienced an issue when trying to change your Version 1.0 character's name upon logging into A Realm Reborn for the first time, please fill out and submit the form below by Sep. 10, 2013, 7:59 a.m. (PDT).

    Character name changes will begin from Sep. 11, 2013 in the order in which they were received. After your request has been processed, the Character Name Change Screen will be displayed the next time you log in, and you will be able to change your character’s name.

    Please note that once you receive the Character Name Change Screen, you will no longer be able to choose the same name your character currently possesses; you will have to choose a different name. Please be aware of this when you submit your request.

    *Official Support Center Form
    http://sqex.to/6Pq

    [Character Appearance Change]
    Players that experienced issues changing the appearance of their FINAL FANTASY XIV Version 1.0 character when starting A Realm Reborn will receive a consumable in-game item called “Fantasia.” Using the item in game will allow you the opportunity to edit your character's appearance. The Fantasia will be sent via the Moogle Delivery Service in the order in which requests were received.

    Please note that because Fantasia is a rare item, a character cannot possess more than one at a time. If you already possess a Fantasia (obtained as a Veteran Reward, for example), please use your existing Fantasia in your inventory before receiving the new one from the Moogle Delivery Service.

    They just posted that two hours ago on the Lodestone While it's not exactly specifically for the issue you encountered it does solve the problem thankfully.

    and link just in case http://na.finalfantasyxiv.com/lodest...93ae73a3ee83f6
    (1)
    Last edited by GidgetSrivat; 09-05-2013 at 01:10 PM.

  4. #34
    Player
    MalekoST's Avatar
    Join Date
    Aug 2012
    Posts
    38
    Character
    Raine Saint
    World
    Ultros
    Main Class
    Lancer Lv 50
    Quote Originally Posted by GidgetSrivat View Post
    We have determined our course of action to address the situation wherein players were unable the load their character data from the official benchmark when changing the appearance of their FINAL FANTASY XIV Version 1.0 characters. Please see the details below.

    [Character Name Change]
    If you experienced an issue when trying to change your Version 1.0 character's name upon logging into A Realm Reborn for the first time, please fill out and submit the form below by Sep. 10, 2013, 7:59 a.m. (PDT).

    Character name changes will begin from Sep. 11, 2013 in the order in which they were received. After your request has been processed, the Character Name Change Screen will be displayed the next time you log in, and you will be able to change your character’s name.

    Please note that once you receive the Character Name Change Screen, you will no longer be able to choose the same name your character currently possesses; you will have to choose a different name. Please be aware of this when you submit your request.

    *Official Support Center Form
    http://sqex.to/6Pq

    [Character Appearance Change]
    Players that experienced issues changing the appearance of their FINAL FANTASY XIV Version 1.0 character when starting A Realm Reborn will receive a consumable in-game item called “Fantasia.” Using the item in game will allow you the opportunity to edit your character's appearance. The Fantasia will be sent via the Moogle Delivery Service in the order in which requests were received.

    Please note that because Fantasia is a rare item, a character cannot possess more than one at a time. If you already possess a Fantasia (obtained as a Veteran Reward, for example), please use your existing Fantasia in your inventory before receiving the new one from the Moogle Delivery Service.

    They just posted that two hours ago on the Lodestone While it's not exactly specifically for the issue you encountered it does solve the problem thankfully.

    and link just in case http://na.finalfantasyxiv.com/lodest...93ae73a3ee83f6

    That helps quite a bit, thanks for the link and such. I appreciate it.

    Hoping that my case qualifies for this issue, since it's pretty much a similar situation.

    Thanks again.
    (0)

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