Invalid PS3 Preorder Code.... Still?

[GoochGoblin]

I was able to register the physical game CE code and link to SE account to play but my PS3 12 digit preorder code for Caitsith doll and Mog Cap is still invalid on the PS3. When I go back in and put the 18 digit preorder code from the SE email, it still keeps spitting out the same invalid 12 digit code.

Anyone else having this issue?

[Lunar]

I used the PS3 codes...It worked for few days and now my ps3 said my account is not linked when I already used the code.....this is horrible tech problem that SE is having. It makes a lot of people upset. This is suppose to be there come back.......not the "FINAL" FANTASY!!

[Megallo2727]

Having same problem... im on ticket number 3 now with no answers...

[GoochGoblin]

Been trying to get a hold of support via chat and phone for like the last day and a half. After waiting in the queue for chat, I get: there is no agent available to assist me at this time. Was on hold for 4+ hours yesterday on the phone.... finally gave up. Man this is ridiculous.

[Zakler2k9]

Contacted Sony and they confirmed that the code expired on August 29th. because Sqare Enix has removed all of this content from the network while they prepare their servers for traffic of the game.

Square-Enix shouldn't have made early access & mog cap, cait sith in one code.

Only Square-Enix can make new codes, and that seems like a pretty low priority at this point.

PS3 users got screwed on the preorder code.

Square enix do something pls T_T

[Sadana]

I finally found out that you're supposed to enter the 12 digit code into 'Redeem Codes' listed under Playstation Store. I'll admit that I don't remember all of the exact steps to take and won't be able to check until I get out of work. It took about an hour to download the game (which confused me since I have a physical copy, but whatever). I saw my Early Access stuff and characters listed and that there was a 'Create New Service' button below them. I avoided 'create new' like the plague and just clicked submit. Everything has worked fine for me since then.

[Kuan]

I to am suffering form this problem. I did put in a ticket in which I am still waiting on. To bad the PS3 codes can not be input through the Mogstation.

[Vampericmist]

is there anyway that the pre-order code will become valid at all.. ive been trying since the 31st to put it in, with no luck..

[Eislynn]

I finally found out that you're supposed to enter the 12 digit code into 'Redeem Codes' listed under Playstation Store. I'll admit that I don't remember all of the exact steps to take and won't be able to check until I get out of work. It took about an hour to download the game (which confused me since I have a physical copy, but whatever). I saw my Early Access stuff and characters listed and that there was a 'Create New Service' button below them. I avoided 'create new' like the plague and just clicked submit. Everything has worked fine for me since then.

Yes. After talking with one of the people in my Free Company and my bf, we finally figured it out.

With your 12-digit code, go to the PSN shop on your PS3 account, go to the "Redeem codes" section.

Enter in the 12 digit code there. Confirm it.

Redownload the new content (the new content is your cap and cat sith, at least it should be)

Start up the FFXIV game.

Log into your account.

Accept the new TOS, and that should do it. Your moogle cap and Cat sith doll should show up for all your charcs on your account.

We were FINALLY able to get the moogle cap and the Cat Sith that way, and we preordered our PS3 game, as well. Took us a while to figure it all out, but we were able to get to the bottom of it without involving Square Enix.

[Kuan]

So Square Enix canceled my support ticket; However in the Email I got it stated the problem may have already been solved. So I decided to try the code on the PSN again for the heck of it, and it worked! So hopefully anyone else's code will work as well now.