I believe that free server transfers should be implemented next patch along with the added thought of locking down a server after reaching it's max capacity of players able to play at a single given time from creating new characters so there's no need for a 1017 or queue. I've seen this in a lot of MMO launches where they didn't "THINK" they would be overwhelmed. In all honesty this excuse is overused and outdated. This game does have great potential but with all of the slip ups so far your slowly turning your customers against you especially your 1.0 customers that decided to give you another chance after what happened with FFXIV in 2010. Actions speak louder than words and a lot of us would like to see some instead of all this apologizing. Now let's get this done so we can continue playing and you can keep this game running before it gets shut down a second time.