So i participated in phase 3 of the beta , participated in phase 4 of the beta only after i begged for a code on the forums . I got an email on how to download the client on PC note "PS3 PLAYER" . So i decided to preorder the CE from the PSN played in early access . On release of the full game on Aug/27/2013 , had to make a different toon in the goblin server because all of our friends couldn't get into the behemoth server . I get my moogle mail with my moogle hat an cait smith minion . But wait somethings were missing my mount my light helm an my free 30 days. So it turns out the rest of my items were sent to a service account i didn't activate .I contact support via email for a ticket number , got my ticket number contact support by phone only too wait three hours before i was able to talk to someone . They told me in two days i would be able to play with my original toon with all my preorder CE items . Well its day two an nothing .