Ticket 2647620 Changing over my registration code to another account

[Mahayana]

Hello!

When I registered the for the ARR beta, instead of linking up with my 1.0 account, it created a new one. I was not aware of this until very later and I was even less aware that switching a registation code was as hard as it is.

I was told to fill out the following form: https://support.na.square-enix.com/c...82&la=1&daxx=2

I did this last Thursday on 8/29, I recieved an email a day later on the 30th confirming you recieved my form and you would contact back within 48 hours. Well It is now it is Monday 9/2 and I have still not heard back via email (checked spam) nor has my account been changed over.

Could I please have this looked at? Again my ticket number given by you was 2647620.

[Matrinka]

Sorry to be the bearer of bad news, but don't expect a fix any time soon. I actually talked to a human when I sent in my ticket on Thursday and got it escalated. My accounts are still not fixed. Feel free to join our support group in this thread:
http://forum.square-enix.com/ffxiv/t...ccount/page580

[Mahayana]

Heh, thanks Matrinka, thats what I was fearing. I havnt tried calling them yet but I guess it wouldnt hurt.