Quote Originally Posted by HakuroDK View Post
You say that you'll cheer them on when they fix the problems? Snip'd
I don't think the buyers of a certain companies product should give thanks after they purchase it. Usually it is the other way around. When people buy a companies product they expect it to work. Once it works I'll be glad it's working. I'm not going to thank them for fixing it. It sounds like you're wanting to thank them for all the issues too because without those you wouldn't be able to thank them without them correcting the problems.

Encouraging them is fine, but if they're too busy working on it I doubt they have time to be reading it and don't act like people who are displeased or whatever are at fault here and should be grateful to a company who's product they purchased with their own money should be thankful once this is fixed.