Square-Enix's fault? Or mine?

[Matrinka]

Basically, as much as it sucks to flood their system, you'll need to send in a new ticket every day, just to make sure they aren't deleting your tickets without fixing your account.

[steamwolf]

Basically, as much as it sucks to flood their system, you'll need to send in a new ticket every day, just to make sure they aren't deleting your tickets without fixing your account.

That's what I am doing now. It sucks, but I'm gonna do it. I did find a support number to call but they're closed on weekends so it'll be Monday before I can reach anyone. I just submitted another ticket, this marks the fourth one I have sent now. Issues like this and the server congestion are making it really hard to want to play this game but I really don't wanna give up on it. I'll submit a ticket every day and call every day until this gets fixed. I wish I had known they had a number or I would have called much sooner...