credit while server issus?

[MalekoST]

I have more issue with the lack of feasible customer support than the game working for the moment. I get the whole bit with MMO's and launching, so it's not really aggravating me too much. I just wish I could actually get them to fix the issues I've had with my character since Phase 4.

[BaconMage]

I really want to give this game a chance I really do, but if it takes so long as Thursday to bring it back up to acceptable playability then I'm going to have to quit and demand a refund for my CE. It's not that I've given up on the game (though it does have some downfalls for sure) I've given up on SE as a company to provide customer service, communication, ect. I know it does not take this long to get more servers, so what ever the issue truly is SE is keeping very tight lipped about it and refusing to take the blame for it directly. I really hope the servers come back up to playable soon I really do, but if it takes to Thursday then I've lost hope in SE's ability to provide a service, because really what's to say it won't happen again. It'll be back to GW2 until Elder Scrolls online or EverQuest Next comes out.

[Pyromanci]

Didn't get jack.

Well here is the thread stating we are getting the credit.

http://forum.square-enix.com/ffxiv/t...date?p=1132817

[BaconMage]

Well here is the thread stating we are getting the credit.

http://forum.square-enix.com/ffxiv/t...date?p=1132817

OK lets read that again shall we, " the development and operations teams are currently considering providing all player accounts with an additional seven days to their free trials".
Emphasis on the considering part, not we will.

[Arminus]

Yes, everyone has been give a 7 day game play credit.

Unacceptable. Refund of time lost due to their issues is a NECESSITY not a form of compensation. They basically stole those days from their customers, they're obligated to return them. That is in no way shape or form compensation for anything, they should give back the days lost and THEN compensate people for their frustration. I consider the two to be completely separate entities.