7 days means nothing to me. What happened to "going above and beyond" in customer satisfaction? And like what someone else here said, what about the EA players *cough*beta test 5 players *cough* I'm gonna repeat myself what I said in another thread. For example, I sell stuff on ebay. When I ship out the wrong item to a customer, I tell them that they can keep the wrong item as a token of good will, while I ship out the correct item to the asap. I don't tell them to ship the wrong item back to me. What SE's doing is exactly that with the 7 days, telling the customer to ship the item back to them, disregarding the inconvenience it may have caused.