i sent a ticket asking if i would be charged when my free time ran out with me not being able to get much beacuse of 1017 that it didn't seem fair because i wasn't getting full services and ask them for help on the matter 2 days later i went back and it didn't say closed or what not it was just gone thank you square enix for making a soon to be paying customer think about weather he wants to give them his good hard earned money