For Anyone Upset over the Server Delays....Please Read

[Norack]

As much as it pains me to say it it is there fault cause they work for SE.

I work part time at a grocery store and when it rains outside I get things thrown at me by customers, sworn at and told that I should be fired cause its raining and the customers get wet coming into the store. Simply put if not everything goes 100% the way the customer wants it to go it is the employee's/companies fault, so yes it is there fault unfortunately.

[NarcoticNinja]

So i participated in phase 3 of the beta , participated in phase 4 of the beta only after i begged for a code on the forums . I got an email on how to download the client on PC note "PS3 PLAYER" . So i decided to preorder the CE from the PSN played in early access . On release of the full game on Aug/27/2013 , had to make a different toon in the goblin server because all of our friends couldn't get into the behemoth server . I get my moogle mail with my moogle hat an cait smith minion . But wait somethings were missing my mount my light helm an my free 30 days. So it turns out the rest of my items were sent to a service account i didn't activate .I contact support via email for a ticket number , got my ticket number contact support by phone only too wait three hours before i was able to talk to someone . They told me in two days i would be able to play with my original toon with all my preorder CE items . Well its day two an nothing . By far the worst customer support, how do they expect people to pay to play this game on a monthly basis .

[Minione]

If people wouldn't like the game so much we could get in and play it.

[Garnatian]

You buy a product with the expectation of playing the product on release. No excuses, doesn't matter the genre, platform, expectations, reality, all irrelevant. So please, just because it's an MMO, none of this is inexcusable.

As a side note however, this is the worst launch for an MMO since FFXIV, which is quite amusing. Games great, service is awful.

[Reiska]

No MMO has ever had a launch this bad. It's a god damn week after launch to fix a problem that existed in the last beta phase. There is no excuse and expecting to be able to play the game I paid for does not make me a spoiled brat.

Let's see...

Anarchy Online: had precisely this same problem, and the registration servers were more broken, and some people got double-charged.
World of Warcraft: had precisely this same problem, only it went on for months, plus a high number of bugs, some of which also persisted for months.
Vanguard: Half the game wasn't implemented, half of what was implemented didn't work.
APB: Exploits galore, developer went out of business within a month.
Star Wars Galaxies: Major features not implemented, major delays of release date, and the same problem we're having on top.
Age of Conan: Half the game wasn't implemented.
Aion: Had precisely this same problem.
EVE Online: One of the patches later on could crash your Windows installation to the point of requiring a reinstall...

[Nova_Dresden]

I might have bought this during the early access, but now every semblance of patience and a calm demeanor I have is long since gone. Either I get 90000 error zoning and can't log in for over a day, or I get 1017 and have to perpetually keep trying, or I get that the NA/EU servers can't be found. Now I'm having a major issue even connecting to the lobby server. I was completely confused and it still seems REALLY stupid that the NA and EU players had to share a server set. That should have never happened. There's no way that in any projection they made something told them that those two continents would have fewer players than Japan. It's just absurd. I can connect to any Japanese server and make a character with a common name that's taken everywhere else, but I can't stay logged into the NA server I plan on playing on. What this game doesn't need is more servers. This game just needs more space on each one. I'm not moving to another server. I've jumped through enough hoops to play what little I have, I'm not about to jump through that one and pray my 5+ IRL friends make the same jump.

Don't tell me or anyone else to calm down, it's not going to help anything or anyone (especially me). It took me a VERY long time just to get the forums to load and let me look through and make comments. Even the forums can't handle the traffic they're getting.

[ViktorShtrum]

Lol, "Yoshi san." Nuff said.

[kevindargie]

Honestly you can back them all you want OP, but the matter of the fact is "DOING ALL THEY CAN" is hardly the truth. The most simple programmers I know could implement an AFK KICK solution and yet they can't even integrate it in? Not to mention even if you install 1000 more servers, imaging software over to identical hardware (yes can have some issues) but mostly is flawless if you know what you are doing, especially in a million dollar company. I work for a MULTI billion dollar company and we image thousands of computers over across the globe remotely and have less issues and less of a time frame than they do. Granted we probably have a larger staff than SE but it's still no excuse.

[CrisGer]

Sorry but They ARE clearly doing all they can and doing it with responsible care and attention to quality. None of us can know and many of us dont need to know details of fellow players/ backgrounds and we certainly are not here to prove or disprove anything that people say on the chat forums but I frankly don't much trust anything that people claim about their backgrounds in relation to such discussions. It is a heated topic I can see, but frankly this IS a game, was created for the purpose of entertainment and enjoyment and the constant attacks and criticisms over an issue that was clearly the result of massive over subscription over which Square Enix has no control what so ever, and none of us expected...all of that makes this a moot issue.

They will do what they can and are. We are fortuante to have such a wonderful game to enjoy and play. And I look forward to all of us who remain and are patient enjoying it. I for one am glad of the care they are taking for it promises that they will maintain the game and the system well and take all care to make it stable and fault free as possible. It is THEIR title and project and it is THEIR perogative to do as they wish.

Thanks for all who understand and are patience and for the rest who are not, I am sorry for your anxiety and your negativity won't help us, and will probably mean you yourself won't have as nice a day as you might.

Please also avoid signatures of flashing images for they can trigger epilepsy as any regular user of online resources knows. thanks