There was a post about them addressing all the issues but sadly I don't have the link and I can't find the thread that I seen it in.I agree 1000%. The point of a queue is to get people into the game in an efficient way. With such a short queue, you have to get lucky to even into the queue. And to add to the issue, people stay logged in all day to avoid losing their spot in the world.
They need to do these 3 things ASAP:
1. increase queue
2. implement AFK timer
3. increase server sizes
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