Collectors edition mount disappeared!

[Leylou]

I know that this is the game-launch and that is probably hard to give support to everyone but... I hope that they are not going to forget about us that bought the collector edition without even having the chance to ride our Coeurl mounts...

Keep hope...

[Kyousha]

Go to "Actions & Traits" and then click on "Mounts." Should be there.

[Leylou]

Go to "Actions & Traits" and then click on "Mounts." Should be there.

Unfortunatly no... Its not there... Its really just missing T-T
But thanks for trying to give me a hand on that.

[Kyousha]

Bah, >_< Sorry... somehow, I completely read over the part in the very first post where you said it wasn't in the Mounts page, either. It was probably because every post about their mounts disappearing was because they used the mount in their inventory and was confused about it "disappearing," not realizing the function was moved to the Mounts page. That's really weird... I don't know why that would happen, though.

[Hylphetien]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.