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  1. #1
    Player
    Posidonson's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Azrul Pipan
    World
    Kujata
    Main Class
    Arcanist Lv 4

    I want my money back

    I have owned this game for 3 days now and only played once. Now my character is gone and I can't play on any servers. I payed for a game. Not a half finished beta game.
    (6)

  2. #2
    Player
    Gritesh's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Gritesh Marshall
    World
    Ultros
    Main Class
    Gladiator Lv 7
    Im right there with you, it is absurd that they think this game is worth having on store shelves.

    I have reached the end of my rope this week with all the issues, at the very least I will not be subbing.
    (1)

  3. #3
    Player
    Jinx's Avatar
    Join Date
    Feb 2012
    Posts
    55
    Character
    Mojo Loco
    World
    Balmung
    Main Class
    Conjurer Lv 40
    Well thank goodness for little things, impatient and entitled... cya, don't let the door smack you on the hind-side. To think that creating a thread to exude your "feelings" nobody cares, it's a business, you don't want to be a part of it contact customer support, nobody on the forums can do a thing and you know it. Otherwise you are just seeking attention hoping to justify your emotions with others of a similar ilk.
    (14)

  4. #4
    Player
    Asmoday's Avatar
    Join Date
    Aug 2013
    Posts
    45
    Character
    Soni Queto
    World
    Phoenix
    Main Class
    Marauder Lv 18
    Quote Originally Posted by Jinx View Post
    Well thank goodness for little things, impatient and entitled... cya, don't let the door smack you on the hind-side. To think that creating a thread to exude your "feelings" nobody cares, it's a business, you don't want to be a part of it contact customer support, nobody on the forums can do a thing and you know it. Otherwise you are just seeking attention hoping to justify your emotions with others of a similar ilk.
    I don't agree with you Jinx, I think people have the right to express their opinion. And I also think it is a good thing the this ¨feedback¨ reaches SE.
    (1)

  5. #5
    Player
    Zun's Avatar
    Join Date
    May 2012
    Posts
    42
    Character
    Zunigo Gray
    World
    Excalibur
    Main Class
    Archer Lv 50
    Quote Originally Posted by Jinx View Post
    Well thank goodness for little things, impatient and entitled... cya, don't let the door smack you on the hind-side. To think that creating a thread to exude your "feelings" nobody cares, it's a business, you don't want to be a part of it contact customer support, nobody on the forums can do a thing and you know it. Otherwise you are just seeking attention hoping to justify your emotions with others of a similar ilk.
    People tend to misunderstand the meaning of the word "entitled" these days. To be entitled is to have a right or claim to something. See, when you pay money for a product, you actually are, in fact, entitled to get the product you were promised. You are paying money for that entitlement. So yes, people are quite justified in feeling entitlement in this situation. They paid to have a product that was usable to them on the 27'th, and through fault of the company from which said product was purchased, that's not what they're getting, plain and simple.

    Complaints help a business to know when they've upset their customers. The number, and general ire of the complaints allows a company to gauge the severity of their mistake, that they may prioritize major issues over lesser ones. As a paying customer, one is entitled (there's that word again) to let the company know whether or not they're happy with their product. A company that cannot put out a quality product at a price the consumer is willing to pay must either adapt their product or forfeit business. This is Capitalism 101.

    Nothing improves by consumers bending over and taking it whenever things go wrong. Such people (not saying you specifically) are often referred to as "sheep", as they allow said businesses to drive them, instead of the consumer driving business. That's how the capitalist system gets broken, corporations get out of control, yadda yadda yadda...the point is, apathy never solves anything.
    (13)
    Last edited by Zun; 08-31-2013 at 10:54 PM.

  6. #6
    Player Deelo's Avatar
    Join Date
    May 2011
    Posts
    165
    Character
    Dee Loe
    World
    Sargatanas
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Zun View Post
    People tend to misunderstand the meaning of the word "entitled" these days. To be entitled is to have a right or claim to something. See, when you pay money for a product, you actually are, in fact, entitled to get the product you were promised. You are paying money for that entitlement. So yes, people are quite justified in feeling entitlement in this situation. They paid to have a product that was usable to them on the 27'th, and through fault of the company from which said product was purchased, that's not what they're getting, plain and simple.

    Complaints help a business to know when they've upset their customers. The number, and general ire of the complaints allows a company to gauge the severity of their mistake, that they may prioritize major issues over lesser ones. As a paying customer, one is entitled (there's that word again) to let the company know whether or not they're happy with their product. A company that cannot put out a quality product at a price the consumer is willing to pay must either adapt their product or forfeit business. This is Capitalism 101.

    Nothing improves by consumers bending over and taking it whenever things go wrong. Such people (not saying you specifically) are often referred to as "sheep", as they allow said businesses to drive them, instead of the consumer driving business. That's how the capitalist system gets broken, corporations get out of control, yadda yadda yadda...the point is, apathy never solves anything.
    I totally understand what you're saying, but to constantly complain after the company has already addressed the issues is kind of ridiculous. The producer apologized, took full responsibility for what is happening and will provide compensation soon. What else do you want them to do?
    (1)

  7. #7
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    There really nothing wrong with the game except server problems, it a very good game and many other think so too. Server problems and bad gameplay are two different things.
    (3)

  8. #8
    Player
    Snark88's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Selena Moonsong
    World
    Adamantoise
    Main Class
    Pugilist Lv 28
    Quote Originally Posted by Deelo View Post
    I totally understand what you're saying, but to constantly complain after the company has already addressed the issues is kind of ridiculous. The producer apologized, took full responsibility for what is happening and will provide compensation soon. What else do you want them to do?
    To stop talking about fixing it, and actually friggin fix it.
    (3)

  9. #9
    Player
    Vizarie's Avatar
    Join Date
    Aug 2013
    Posts
    27
    Character
    Vizarie Dragonslayer
    World
    Phoenix
    Main Class
    Marauder Lv 70
    Quote Originally Posted by Snark88 View Post
    To stop talking about fixing it, and actually friggin fix it.
    you would never think they actually are........http://31.media.tumblr.com/tumblr_md...05iuo1_400.gif as it stands the people who complain are the dogs and the biscuit can be the attention
    (2)

  10. #10
    Player Deelo's Avatar
    Join Date
    May 2011
    Posts
    165
    Character
    Dee Loe
    World
    Sargatanas
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Snark88 View Post
    To stop talking about fixing it, and actually friggin fix it.
    If nothing was said about it on their end, all the nerd-raging would be focused on how they never communicate with us.
    (0)

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