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  1. #1
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    AlienWacKo's Avatar
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    Quote Originally Posted by Ameroth View Post
    http://forum.square-enix.com/ffxiv/threads/73680

    again. please read this thread before commencing said butthurt.

    tl;dr: there isn't enough server capacity for all of us yet. they did not anticipate such a large user-base because OB trials were incunclusive, and this is like one of the first MMOs to re-launch a 2nd time. it isn't just as cut-and-dry as "increase the queue or I'll go tell my daddy."

    principles aside, if you have played at all so far, you have been given exactly what Squenix promised you. that's it. any sensible organization or lawyer will laugh in your face if you tried to bring this to any type of legal hearing.
    those are just excuses for poor planning,

    your point of view about lawyers laughing in my face has nothing to do with me, I don't plan on suing just don't agree with your view point! My point is SE knew about these issues during beta 4 and could have started the process then instead of 1 day after early access. They had the numbers of preorder and knew to some degree what there player base would be at the start. They may have been inconclusive but if you work in the IT world like I do, you always build your infrastructure based on the worst case scenario then scale back from there after traffic studies have been done! IT infrastructure costs money yes, but that is the cost of providing adequate service! Honestly where I work, if we started a new server farm and had the problems SE is having right now, not only would I be fired but a few others that work for me or above would be too!
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  2. #2
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    Ameroth's Avatar
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    Ameroth Ebrelnaux
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    Quote Originally Posted by AlienWacKo View Post
    those are just excuses for poor planning,

    your point of view about lawyers laughing in my face has nothing to do with me, I don't plan on suing just don't agree with your view point! My point is SE knew about these issues during beta 4 and could have started the process then instead of 1 day after early access. They had the numbers of preorder and knew to some degree what there player base would be at the start. They may have been inconclusive but if you work in the IT world like I do, you always build your infrastructure based on the worst case scenario then scale back from there after traffic studies have been done! IT infrastructure costs money yes, but that is the cost of providing adequate service! Honestly where I work, if we started a new server farm and had the problems SE is having right now, not only would I be fired but a few others that work for me or above would be too!
    and you really don't understand how server architecture works, do you? they didn't have the gritty numbers until EA. Far less than enough time to physically build several machines, install and test software, and then deploy them. they weren't mind readers. they ran a conservative number based on the information they had at hand. all of the butt frustration on these forums could be explained as people who literally know nothing about deploying large-scale, enterprise sized server clusters to a world-wide market.

    and hammering the forums with threads about lawsuits and threats is just simply childish. once again: if you have played the game for more than zero minutes, squenix has delivered exactly what you agreed to when you signed up. grow up and deal with.

    better idea: go play outside
    (1)

  3. #3
    Player
    AlienWacKo's Avatar
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    Quote Originally Posted by Ameroth View Post
    and you really don't understand how server architecture works, do you?
    none of these issues have anything to do with server architectures, it's all about the planning, in this case with SE it was simply poor planning. Even Yoshi admitted that, he just added on the excuses afterwards about not having conclusive numbers. In reality there is no excuse, the buck stops with whoever was in charge! That I do give credit to Yoshi, he is taking responsibility for his or their poor planning and at least is trying to rectify it. Better to be late than never
    (0)

  4. #4
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    ExiaQuanta's Avatar
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    Reimi Namikaze
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    Quote Originally Posted by AlienWacKo View Post
    none of these issues have anything to do with server architectures, it's all about the planning, in this case with SE it was simply poor planning. Even Yoshi admitted that, he just added on the excuses afterwards about not having conclusive numbers. In reality there is no excuse, the buck stops with whoever was in charge! That I do give credit to Yoshi, he is taking responsibility for his or their poor planning and at least is trying to rectify it. Better to be late than never
    he acknowledged the issue, and yes it was poor planning. However fixing it and adding servers as well as increasing capacity does not just happens over night like we so wish it would be.
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  5. #5
    Player
    AlienWacKo's Avatar
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    Quote Originally Posted by ExiaQuanta View Post
    he acknowledged the issue, and yes it was poor planning. However fixing it and adding servers as well as increasing capacity does not just happens over night like we so wish it would be.
    yes, that is correct it doesn't happen overnight which is why proper planning is essential to providing adequate services, which takes me back to my statement I made before. In the IT world you always plan for the worst case scenario than scale back from there. It is much easier to scale down than it is to scale up! The problem is in the MMO Genre if they do that and then have to scale down later with server merges this make them look like they failed but in reality they are just becoming more efficient but to most gamers and the general public they don't see that and see it as a failing MMO.
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  6. #6
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    Ameroth's Avatar
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    Quote Originally Posted by AlienWacKo View Post
    In the IT world you always plan for the worst case scenario than scale back from there. It is much easier to scale down than it is to scale up!
    That is so far beyond the truth. worst case scenario would be they setup an infastructure ready to handle millions, when only thousands showed up. then they are left with dozens of useless machines, and payed out the ass for something that wont be a profitable turnover. it's easier to scale up
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  7. #7
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    Sw1tch's Avatar
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    Quote Originally Posted by Ameroth View Post
    That is so far beyond the truth. worst case scenario would be they setup an infrastructure ready to handle millions, when only thousands showed up. then they are left with dozens of useless machines, and payed out the ass for something that wont be a profitable turnover. it's easier to scale up
    Well but it's not like SE is an indie company that's never ran an MMO before. . . In addition someone in SE knew exactly how many pre-orders were sold, how popular the franchise is, how many unique players were in beta, etc . . . The fact that they didn't plan for this is really more wishful thinking. In a company the size of SE, it's more likely they needed the infusion of revenue from the pre-orders (which generally aren't billed until release) to help fund infrastructure. Every major MMO has done this, but we (the gamers) just let it go if the game is good.
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  8. #8
    Player
    AlienWacKo's Avatar
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    Quote Originally Posted by Ameroth View Post
    That is so far beyond the truth. worst case scenario would be they setup an infastructure ready to handle millions, when only thousands showed up. then they are left with dozens of useless machines, and payed out the ass for something that wont be a profitable turnover. it's easier to scale up
    jeez, you do realize that coming up with a worse case scenario is based on planning and research? where in the world has there been an MMO launch that has had MILLIONS of people show up on early access or even launch day? There has been none, not even wow. So your worse case scenerios of millions at launch is based off something that has never happened before! That kind of over planning is also poor planning, I assumed that would have been obvious to most of us!
    (1)
    Last edited by AlienWacKo; 09-01-2013 at 04:22 AM.