Inactive Service Account?

[Katsuuu]

So i was playing FF last night with no problems at all, tried to log on this morning however and my service account linked to my game is magically inactive. Anybody having the same issue? Could it just be my payment methods maybe? -shrugs-

[wolfrikku]

So i was playing FF last night with no problems at all, tried to log on this morning however and my service account linked to my game is magically inactive. Anybody having the same issue? Could it just be my payment methods maybe? -shrugs-

Have you added the 20 digit game code?

[astrahelix]

So i was playing FF last night with no problems at all, tried to log on this morning however and my service account linked to my game is magically inactive. Anybody having the same issue? Could it just be my payment methods maybe? -shrugs-

just to save you some heartache. go to the thread that says lost 30 days registered to wrong account.. ask someone for a link to get you started on the path to getting it fixed.

[wolfrikku]

just to save you some heartache. go to the thread that says lost 30 days registered to wrong account.. ask someone for a link to get you started on the path to getting it fixed.

Don't jump that far ahead yet... if he hasnt added the game code then he needs to do that first.

[TerrifyingS]

I have added the game code, well before this week. What should I be doing...?

[ChfMojoRising]

The game code, not the early access + bonus items code?

[wolfrikku]

I have added the game code, well before this week. What should I be doing...?

If you made a new service account go to https://support.na.square-enix.com/c...82&la=1&daxx=2 and submit the form then you can join the rest of us in http://forum.square-enix.com/ffxiv/t...ccount/page454 while you try to get it fixed.

[TerrifyingS]

Well now I'm really confused... I've been on phase 4.. When I did my pre-order stuff, I logically put the code to the account. Which would have been the EA code. Or so I believe. Now yesterday I wake up to me asking for the registration code... All it's said since then is this code is already registered. Haven't found the out yet with support tickets in. So does above post still mean "Do Eeet?"

[Calastir]

It means you haven't added your actual game key yet. All you've done is register the early access code.

If you ordered a box copy, the key in is the box. If you ordered digital your digital retailer should have given you a new code a couple days ago. If you ordered from the NA SE store, its probably in your spam. If you ordered from there and you can't find it in spam, go to http://findmyorder.com, enter your email and last 5 of cc, and get it directly.

[wolfrikku]

Well now I'm really confused... I've been on phase 4.. When I did my pre-order stuff, I logically put the code to the account. Which would have been the EA code. Or so I believe. Now yesterday I wake up to me asking for the registration code... All it's said since then is this code is already registered. Haven't found the out yet with support tickets in. So does above post still mean "Do Eeet?"

no did you order from the SE store if so check your spam folder for you code.