I need Help! Crashing Issues.

[MassacreMassacre]

Ok so I just bought a new computer, to try in and fix this crashing issue I have been dealing with.
Specs
Amd Phenom II 840T quad core 2.9 GHz
6gb of ram
4670 HD radeon ( not great I know)
430 Watt Power Supply
Windows 7 Home Edition
1Tb HDD

My computer keeps crashing mid-game, the graphics and everything run very smoothly, and then the screen turns black, and there is no response from my pc. It usually happens when I begin a Leve, not saying that is the problem, but has anyone else experienced this issue? I have update my drivers, ran as administrator, and turned off all background programs and still receiving the same issue.

[MassacreMassacre]

Also, I tried connecting my modem directly to my comp... and turning off my firewall and antivirus

[origamikitsune]

Well, I can't be sure, without knowing what else is in your computer, but that 440 watt powersupply seems skimpy. If you go to the FF14 config program there is a way to copy your entire computer setup to the clipboard. Posting that here would help us help you figure out the problem.

[MassacreMassacre]

K I will when I get home in 2 hours ill post it...

[Grit]

A black screen with no response from your PC would have nothing to do with your connection. Just to clarify.. you're saying that you have to force-reboot because of this issue?

You might trying going into your catalyst control panel, finding the settings for FFXIV, and making sure all of the boxes that say "let application control" are unchecked.

But first I would uninstall my graphic driver, run driversweeper, then re-install.

[MassacreMassacre]

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Home Premium Edition 64bit (build 7600)
Processor AMD Phenom(tm) II X4 840T Processor
Number of Processors Logical Core Count 4 Physical Core Count 4
BIOS BIOS Date: 09/07/10 08:41:32 Ver: 6.04
Language English (Regional Setting: English)
Physical Memory 6143.285MB
Virtual Memory 2047.875MB
Page File 12284.719MB
Storage C:\ Hard Disk Drive Total Disk Space 918.499GB Free Disk Space 868.853GB
Storage D:\ Hard Disk Drive Total Disk Space 12.914GB Free Disk Space 1.587GB
Storage Q:\ Hard Disk Drive Total Disk Space 12.914GB Free Disk Space 1.587GB
DirectX Version DirectX 11
Graphic Device(s) ATI Radeon HD 4670 (Microsoft Corporation WDDM 1.1)
+Device \\.\DISPLAY1
+Chip ATI Radeon Graphics Processor (0x9490)
+Maker ATI Technologies Inc.
+Video Memory 1016.355 MB
+Shared Video Memory 2815.500 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1600 x 900 (32 bit) (60Hz)
+Driver atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
+Driver Version 8.15.0010.0163
+Driver Date 7/13/2009 7:40:02 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (Realtek High Definition Audio)
+Device ID {C46AA85D-88BE-4486-A522-D2297ECC90DE}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6196
+Driver Language English
+Driver Date 9/7/2010 6:27:34 AM
Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
+Device ID {349520CA-B172-409E-A20E-76C7D369D2D0}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6196
+Driver Language English
+Driver Date 9/7/2010 6:27:34 AM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 3 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {0C44B610-5FD4-11E0-8002444553540000}
+Name HP USB Multimedia Keyboard
+Notes Axis 0 Button 3 Field of View 0
Input Device(s) {0C58DA50-5FD4-11E0-8003444553540000}
+Name HP USB Multimedia Keyboard
+Notes Axis 0 Button 22 Field of View 0
Input Device(s) {0C594F80-5FD4-11E0-8004444553540000}
+Name HP USB Multimedia Keyboard
+Notes Axis 0 Button 0 Field of View 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

AMD:CCC-AEMCapturingWindow


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Agatha Christie - Peril at End House
Alcor Micro USB Card Reader
Bejeweled 2 Deluxe
Bing Bar
Bing Rewards Client Installer
Blackhawk Striker 2
Blasterball 3
Blio
Bounce Symphony
Build-a-lot 2
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cake Mania
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Chuzzle Deluxe
CyberLink DVD Suite Deluxe
D3DX10
DVD Menu Pack for HP MediaSmart Video
Diner Dash 2 Restaurant Rescue
Dora's World Adventure
DriverUpdate
Escape Rosecliff Island
FATE
FINAL FANTASY XIV
Farm Frenzy
Final Drive Nitro
HP Customer Experience Enhancements
HP Game Console
HP Games
HP MediaSmart DVD
HP MediaSmart Music
HP MediaSmart Photo
HP MediaSmart Video
HP MediaSmart/TouchSmart Netflix
HP MovieStore
HP Odometer
HP Setup
HP Setup Manager
HP Support Assistant
HP Support Information
HP Update
HPAsset component for HP Active Support Library
Heroes of Hellas 2 - Olympia
Jewel Quest Solitaire 2
Junk Mail filter update
Kobo
LabelPrint
LightScribe System Software
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft WSE 3.0 Runtime
Movie Theme Pack for HP MediaSmart Video
Mystery P.I. - The London Caper
Norton Internet Security
Norton Online Backup
PDF Complete Special Edition
Penguins!
PhotoNow!
PictureMover
Plants vs. Zombies
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
PowerDirector
PressReader
Ralink RT2860 Wireless LAN Card
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Recovery Manager
RoxioNow Player
System Requirements Lab CYRI
Virtual Families
Virtual Villagers 4 - The Tree of Life
Wheel of Fortune 2
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live PIMT Platform
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zinio Reader 4
Zuma Deluxe
ccc-core-static


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe 00000410
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe 000007E0
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe 00000670
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivconfig.exe 000015A4

[MassacreMassacre]

also yes i have to Force Reboot....

[MassacreMassacre]

still need help

[Vexerus]

Do you have software that can monitor your GPU temps? Maybe you are overheating?

[Grit]

Your video driver is nearly two years out of date, so you didn't follow through with one of my earlier recommendations.

Here is where you would download the most recent drivers. Uninstall your old driver, run driversweeper, then install the most current version of CCC.

http://sites.amd.com/us/game/downloa...n_win7-64.aspx