I'm also getting the 2002 error. My game was working just fine last night then I got booted at about midnight EST (GMT-5). When I tried to log back in (just steps away from an inn) the Start was greyed out. My system froze so I rebooted and just went to bed. I figured I'd get connected this morning. I've been trying since 8AM (EST) to get in.

I've tried rebooting, running as admin, resetting my router, etc. Nothing worked. I felt (slightly) better when I saw others were having the same issue as me pointing to a server/lobby error and not something wrong with my system... but that still doesn't fix the problem. I have purchased a game which includes 30 days free of service/early access and I've only been able to actually PLAY it for a few hours over the last week. Then because of the restrictions I can't even play with my FRIENDS because they are on servers that suddenly stopped allowing new characters. I certainly hope once they get this fixed they will adjust everyone's "free" 30 days to actually be a "FULL" 30 days!