Cannot connect error 2002

[Amigwyn]

I'm also getting the 2002 error. My game was working just fine last night then I got booted at about midnight EST (GMT-5). When I tried to log back in (just steps away from an inn) the Start was greyed out. My system froze so I rebooted and just went to bed. I figured I'd get connected this morning. I've been trying since 8AM (EST) to get in.

I've tried rebooting, running as admin, resetting my router, etc. Nothing worked. I felt (slightly) better when I saw others were having the same issue as me pointing to a server/lobby error and not something wrong with my system... but that still doesn't fix the problem. I have purchased a game which includes 30 days free of service/early access and I've only been able to actually PLAY it for a few hours over the last week. Then because of the restrictions I can't even play with my FRIENDS because they are on servers that suddenly stopped allowing new characters. I certainly hope once they get this fixed they will adjust everyone's "free" 30 days to actually be a "FULL" 30 days!

[Fishkydid]

I'm also getting the 2002 error. My game was working just fine last night then I got booted at about midnight EST (GMT-5). When I tried to log back in (just steps away from an inn) the Start was greyed out. My system froze so I rebooted and just went to bed. I figured I'd get connected this morning. I've been trying since 8AM (EST) to get in.

I've tried rebooting, running as admin, resetting my router, etc. Nothing worked. I felt (slightly) better when I saw others were having the same issue as me pointing to a server/lobby error and not something wrong with my system... but that still doesn't fix the problem. I have purchased a game which includes 30 days free of service/early access and I've only been able to actually PLAY it for a few hours over the last week. Then because of the restrictions I can't even play with my FRIENDS because they are on servers that suddenly stopped allowing new characters. I certainly hope once they get this fixed they will adjust everyone's "free" 30 days to actually be a "FULL" 30 days!

I like what you have to say. Same here about the 30 days. It is just painful to be able to log in at best a hour or two a day. Because of lobby problems or full servers.

[Tsuroku]

Hi all,

Just a quick note on this, I have been getting this same error has well. I cannot find the fix for it, but I can tell you what I have been able to determine. From my initial testing, it appears to be a connectivity issue that is caused when we first start opening up the launcher and then the login screen. There is a simple test for this if you are on a PC.

First, start a ping test going (type "cmd" to bring up the console)
For the ping test, recommending using the following command: ping -t www.google.com
Ok once you have this running, watch it for a bit to see if there are any "request time-out" type of lines. If you see consistent replies, then you connection should be relatively stable, KEEP THIS RUNNING.

Now open up FFXIV and attempt to login like normal until it kicks you are or if you are luck it actually lets you in.
If you are windowed, keep an eye on that ping test to see if you are getting "request time-out" type of lines.
If you are not windowed, you can always use an ALT-TAB to check on it if it has not thrown you out of FFXIV yet.

This is basically where I have been stumped and someone more knowledgeable than myself might want to investigate.
From my IT knowledge, the traffic appears to be getting throttled or losing integrity on the way to the FFXIV login servers.
I have called my ISP (Time Warner Cable) and they have assured me they are not doing anything with my connecting (This is after talking with the highest tiered tech support I could speak with)
So at this point, I am not sure what to make of it.
My internet works perfectly fine and only starts getting unstable when starting up FFXIV and trying to get in.
I have done everything I could think of on my router has well, but nothing is working.

If anyone is more knowledgeable about these types of things I would love to hear you take on this issue.