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  1. 08-31-2013 11:30 PM #1
    Shillien
    Player
    Shillien's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Lord Shillien
    World
    Tonberry
    Main Class
    Marauder Lv 16

    SE Store charged me twice !!!! What are you doing???

    I already have standard PC download account (29.99US) and finished payment before Early access begin.
    Today (31-8-2013), SE Store (Digitalriver) charged me again for another standard PC download account (29.99US).
    I didn't order anything.
    I didn't received any confirmation.
    In findmyorder.com didn't found anything except my first one.
    but when I checked my debit card balance, I lost my money twice.

    What's happening ??, I need your support and I want my money back urgently.
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  2. 08-31-2013 11:49 PM #2
    Feria
    Player
    Feria's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Feria Lansky
    World
    Behemoth
    Main Class
    Conjurer Lv 50
    First of all you should dispute that transaction with your bank.
    Then sent them a ticket about this matter. I don't think they will see it if you post it here.
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