Support Comparisons; can we get some help for English players?

[gothamhunter]

More specifically...

[Deelo]

The Japanese players probably took the time to read the producer letter about the login/account issues before nerd-raging on the forums. (No, I'm not a Japanese fanboy in the least, just saying.)

[gothamhunter]

You mean they probably got the information first and had time to read it, before they decided to give us the same information? When I added my 2nd service account, it was before they fixed the website so it wasn't a confusing mess and way before there was any producer letter about it.

[dsngjoe]

I feel their servers are much more reliable maybe because they dont have as many connections?

[Deelo]

But yet, even after the letter, you still feel the need to request help with something that's being worked on?

[gothamhunter]

What's being worked on? The duplicate service accounts? The thing preventing us from playing the game since we no longer have headstart time? Damn right I'm trying to contact support to have it fixed.

[Deelo]

Yes, actually.

http://forum.square-enix.com/ffxiv/t...72#post1111872

[wolfrikku]

Yes, actually.

http://forum.square-enix.com/ffxiv/t...72#post1111872

You have no clue what he is posting on, he is asking for a customer support issue, not server issues... Tho he should probable have a image where is has the biggest thread as the one that has over 400+ pages and not the first one that is on the list at the time...

[dsngjoe]

One week to late screwing all of the early adopters is the way I see it.

[Zun]

I would assume SE actually communicates with their JP customers. We've had little to no feedback to quell the angry masses letting us know what the !#$@ is going on, so the rage continues.