I want my money back

[sohamaishi]

I totally understand what you're saying, but to constantly complain after the company has already addressed the issues is kind of ridiculous. The producer apologized, took full responsibility for what is happening and will provide compensation soon. What else do you want them to do?

what they should do is to extend the free to play(not our 30 days free trial because this is for the money we paid for the game) until the issue is fixed(they already know the issue and know the solution). The thing is that user paid money for a game that they would't be able to play(at least most of the time). I also don't understand why people suggest that player complain it or want the money back to not to play this game and leave. This is extractly what people said in 1.0, if you don't like it, then don't play it. and 1.0 failed. if SE/vendor that sell this game offer money back to people, i do think many people will do that. I will be one of them.


p.s. I am not complain the game itself, the game so far is good. The way SE handle this is wired. if server has restriction and they know it, they should restrict the character creation at the very begining. if the thing is already happened, they should offer the free transfer asap (one week to adding new servers is very long time, add character transfer is very easy to do and SE is not the first time doing it).

[Zun]

I totally understand what you're saying, but to constantly complain after the company has already addressed the issues is kind of ridiculous. The producer apologized, took full responsibility for what is happening and will provide compensation soon. What else do you want them to do?

Me personally? I just want some feedback on the situation. I'd like them to keep us posted on the different issues that keep arising and to let us know what they're doing about it.

Then again, I'm also a legacy member so I didn't have to actually pay the box price for 2.0, meaning there's no immediate monetary loss for me. For other people, though, I can understand why they would be so upset.

Edit: To be clear on what I mean by "feedback", I mean more than just the cookie cutter "Yeah that's a thing. Sorry." responses they've been giving us.

[FFVII]

Well thank goodness for little things, impatient and entitled... cya, don't let the door smack you on the hind-side. To think that creating a thread to exude your "feelings" nobody cares, it's a business, you don't want to be a part of it contact customer support, nobody on the forums can do a thing and you know it. Otherwise you are just seeking attention hoping to justify your emotions with others of a similar ilk.

offinsive see someones fishing for a negative response> to answer OP i can say SE has the worse customer support and poor communication skills they are on par with EA and how Simcity 2013 was handled >too soon?
as for the game i sign in play for about 4-6 hours get a client not responding then closes restart the client to a lock out error 1017 > added to that people have been harrassing me in /shout chat cause of my character name i had 2 yesterday which were telling me to "kill yourself" because my character name is cloude strife so as far as i know they banned him late last night cause i petitioned it > for a rated T MMORPG harrassment ingame is high!!

[Cawesome]

Well thank goodness for little things, impatient and entitled... cya, don't let the door smack you on the hind-side. To think that creating a thread to exude your "feelings" nobody cares, it's a business, you don't want to be a part of it contact customer support, nobody on the forums can do a thing and you know it. Otherwise you are just seeking attention hoping to justify your emotions with others of a similar ilk.

It's not being impatient or entitled (entitled maybe so but because we are entitled to a working game). I can understand like a day or two for server issues. Bioware had some server issues on launch but they got on their shit and added more (way more) within half a day and the game was back up and running again. Here we are, almost a week into the game and we've been having the same problem since pre-launch. They say we didn't expect this many people to want to play? So what, they didn't set the bar high for themselves, that just screams bad business.

Yes, I understand not every MMO has had a clear launch but most MMO launches at least let you into the game you paid for, make a character, talk with your friends, or at least let you attempt to get on a server of your choice.

[kowala]

Well thank goodness for little things, impatient and entitled... cya, don't let the door smack you on the hind-side. To think that creating a thread to exude your "feelings" nobody cares, it's a business, you don't want to be a part of it contact customer support, nobody on the forums can do a thing and you know it. Otherwise you are just seeking attention hoping to justify your emotions with others of a similar ilk.

Customer Service??? HAHAHA good luck

[Krands]

i started playing at release, and never had any problems, gj SE

[Candykiss]

Well to be honest, I do believe most of the issues at the moment should have been dealt with during beta (thought that is what it was for), and even know it's extremely annoying not being able to get in with friends on the same server right now, I do believe these things will be taken care of eventually. Besides all the major server problems this game is the most beautifully put together game so far that I have ever encountered...at least the leveling experience. I'm quite enjoying it. If end game is as satisfying it will all be worth the wait. At least for me. I think most people are more upset because of the fact that it's so good but just can't play when they want right now =/

[Skilltrain]

People whinging about a MMO on release not being stable.

Go play WoW. ha

[VonSpliff]

It's not their first launch! And even if I wanted my money back tech support is so screwed they could never process your ticket.