PLEASE HELP! CAN'T LOG IN *REGISTRATION CODE*

[kingsalinovic]

So I been playing the game now, love it! but now all of a sudden it's asking me for my registration code again.. well I can't use mine because it's in use already!. I would love to play the game, tech support doesn't answer emails so now I'm trying this.

It's simple... my log in launcher is asking for my registration code AGAIN and now I cant play because my code is in use by me when I first used it.

[Fegildir]

If you purchased the game at SE look at your e-mail in spam for any message from webhelp.v4. Must have two in the box and one of them will have the code to use.

[Nejikun4]

http://forum.square-enix.com/ffxiv/t...=1#post1128744

[kingsalinovic]

ok I did buy it from SE. Im in the webhelp.v4 email, but I don't understand the next part.. what am I looking for? there is a next code there but it doesn't work because it isn't long enough..

[kingsalinovic]

http://forum.square-enix.com/ffxiv/t...=1#post1128744

so after reading this.. your saying I lost my 30 free day subscription now I have to pay so I can play?

[wolfrikku]

Check your spam folder if the one your trying is dated before the 27th.

[NarcoticNinja]

good luck they sent all my collectors edition items an time to a service account , i dont even use . talked to customer support after i waited on hold for three hours they told me i would be able to play in two days.Waiting to see.

[kingsalinovic]

wtffffff is with this game!!!

[kingsalinovic]

this webhelp.v4 isn't helping with anything and yes I pre-ordered the game so it's before Aug.27th...

[Mailstrum]

no do not listen to these people..... When you registered teh first time you registered your preorder bonus item code and your preorder code to get in to head start. When the game launched is when they actually charged you for your purchase of hte game hense sending a new code out called digital rights. it will be a new code. Subject of the email will be Product now available with an order number. enter that new code on the https://secure.square-enix.com/accou...n?cont=account and you will get your free 30 days. We followed these steps on all 4 of our accounts and it worked just fine.