So i made a ticket a while ago to SE about the evening spikes that people are having. i explained that i had been in touch with my ISP and there were no issues there, no throttling or problems with the connection. I asked them if they had any suggestions...
this is their reply:


"If you are receiving an Error 90000 or 2002 when attempting to access FINAL FANTASY XIV: A Realm Reborn, please try again later. This error simply means that the server is congested and you will need to keep trying until you are able to login.
We apologize for any inconvenience this may cause you. "


I never mentioned anything about any issues connecting to FFXIV ARR, nor having any form of error. I have no problems connecting to the game. they didn't even bother to read what I typed down, they completely ignored any information I sent