Quote Originally Posted by Ultimaetus View Post
Sorry, but you signed a user agreement
I'd hate to say it, but pretty much this. I know it's long, but it would do a lot of people some good to sit down and read through the terms of service for once before launching various accusations and threats. The OP is also incredible vague about what isn't being delivered. I do agree that their email support sucks though. I had a ticket dropped because it had been in queue over their 48hr turnover.