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  1. 08-31-2013 11:08 PM #1
    gothamhunter
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    Kyrin Lenigol
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    Support Comparisons; can we get some help for English players?



    More specifically...
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    Last edited by gothamhunter; 09-01-2013 at 06:56 AM.
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  2. 08-31-2013 11:13 PM #2
    Deelo
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    Sargatanas
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    The Japanese players probably took the time to read the producer letter about the login/account issues before nerd-raging on the forums. (No, I'm not a Japanese fanboy in the least, just saying.)
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  3. 08-31-2013 11:17 PM #3
    gothamhunter
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    You mean they probably got the information first and had time to read it, before they decided to give us the same information? When I added my 2nd service account, it was before they fixed the website so it wasn't a confusing mess and way before there was any producer letter about it.
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  4. 08-31-2013 11:20 PM #4
    dsngjoe
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    I feel their servers are much more reliable maybe because they dont have as many connections?
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  5. 08-31-2013 11:21 PM #5
    Deelo
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    But yet, even after the letter, you still feel the need to request help with something that's being worked on?
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  6. 08-31-2013 11:23 PM #6
    gothamhunter
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    Kyrin Lenigol
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    What's being worked on? The duplicate service accounts? The thing preventing us from playing the game since we no longer have headstart time? Damn right I'm trying to contact support to have it fixed.
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  7. 08-31-2013 11:26 PM #7
    Deelo
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    Yes, actually.

    http://forum.square-enix.com/ffxiv/t...72#post1111872
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  8. 08-31-2013 11:28 PM #8
    wolfrikku
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    Quote Originally Posted by Deelo View Post
    Yes, actually.

    http://forum.square-enix.com/ffxiv/t...72#post1111872
    You have no clue what he is posting on, he is asking for a customer support issue, not server issues... Tho he should probable have a image where is has the biggest thread as the one that has over 400+ pages and not the first one that is on the list at the time...
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    Last edited by wolfrikku; 08-31-2013 at 11:31 PM.
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  9. 08-31-2013 11:37 PM #9
    Deelo
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    Quote Originally Posted by wolfrikku View Post
    You have no clue what he is posting on, he is asking for a customer support issue, not server issues... Tho he should probable have a image where is has the biggest thread as the one that has over 400+ pages and not the first one that is on the list at the time...
    He's asking for customer support on the server issues...which the letter addresses. That letter is a form of customer support.

    Quote Originally Posted by Zun View Post
    I would assume SE actually communicates with their JP customers. We've had little to no feedback to quell the angry masses letting us know what the !#$@ is going on, so the rage continues.
    Really? There is an official letter about it...written in English. Jesus christ.
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    Last edited by Deelo; 08-31-2013 at 11:41 PM.
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  10. 08-31-2013 11:42 PM #10
    wolfrikku
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    Quote Originally Posted by Deelo View Post
    He's asking for customer support on the server issues...which the letter addresses. That letter is a form of customer support.



    Really? There is an official letter about it. Jesus christ.
    Concurrent Connections
    The Reasoning behind Login Restrictions
    Character Creation Restrictions
    Adding Worlds and Alleviating Server Load Issues
    Resolving AFK Character Issues

    None of these addresses the issues in, http://forum.square-enix.com/ffxiv/t...ccount/page439 that has been on the forums since prelaunch... I also stated he should have had a image up where the title was for the biggest thread.
    (0)
    Last edited by wolfrikku; 08-31-2013 at 11:50 PM.
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