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  1. 08-31-2013 10:35 AM #1
    Ignitius
    Player
    Ignitius's Avatar
    Join Date
    Mar 2013
    Location
    Gridania
    Posts
    22
    Character
    Ignitius Dragonhart
    World
    Ragnarok
    Main Class
    Conjurer Lv 50

    What's the deal with email support?

    I've had a ticket with them open since the 25th (early access) and I still haven't gotten a response other than "we got your ticket".

    Anyone else having terrible response from their helpless desk system?
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  2. 08-31-2013 10:51 AM #2
    syklonis
    Player
    syklonis's Avatar
    Join Date
    Aug 2013
    Posts
    44
    Character
    Aleska Black
    World
    Goblin
    Main Class
    Archer Lv 23
    Quote Originally Posted by Ignitius View Post
    I've had a ticket with them open since the 25th (early access) and I still haven't gotten a response other than "we got your ticket".

    Anyone else having terrible response from their helpless desk system?
    It took me over 7 days for a reply and you know what their answer was, sorry because of all the Early Access problems they had to close my ticket. So good luck to you, I doubt you will get any real helpful answers from them.
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