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  1. 08-31-2013 10:51 PM #1
    dsngjoe
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    Aug 2013
    Posts
    21
    Character
    Dark Star
    World
    Moogle
    Main Class
    Archer Lv 9
    Same thing happen to me. I had to contact SE over web chat to get it resolved. I was on Q for about 2 hours. Have all of your account information ready. Fullname/Address/Account name and thing of that matter.
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  2. 08-31-2013 10:56 PM #2
    Myrik
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    Apr 2012
    Location
    Ul'dah
    Posts
    100
    Character
    Ashiwi Murami
    World
    Brynhildr
    Main Class
    Conjurer Lv 80
    how do you get to their web chat?
    I have never had the option to do web chat only emails..
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    "If you will it, Dude, it is no dream." ~ Walter Sobchak
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  3. 08-31-2013 11:11 PM #3
    dsngjoe
    Player
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    Join Date
    Aug 2013
    Posts
    21
    Character
    Dark Star
    World
    Moogle
    Main Class
    Archer Lv 9
    Quote Originally Posted by Myrik View Post
    how do you get to their web chat?
    I have never had the option to do web chat only emails..

    Go here

    https://support.na.square-enix.com/c...hp?id=496&la=1

    once you put your information web chat support will be an option.
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