Results 1 to 3 of 3
  1. #1
    Player
    Briegg's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    27
    Character
    Helba Belghast
    World
    Behemoth
    Main Class
    Lancer Lv 60

    I don't know what to do.

    And I can't really post this in Technical Support, because it doesn't have to do with the game itself.

    I'm currently Deployed to Southwest Asia, my Home is Oklahoma city, OK in the US.
    I'm trying to add crysta to my account.
    every time I try to use a credit/debit card it gives me error 401
    every time I try to register a new payment method error 601
    I tried to register with ultimate pay, but when I click the link in the e-mail it sends me to the website where it says "System error, Please try again"
    I tried to buy an ultimate game card however it requires Authentication through a mobile phone number which is turned off because I'm depoyed.

    I don't know what to do, I seriously, I just I've tried sending e-mails to both ultimate pay and to square-enix and nothing.

    I just want to play.
    (0)

  2. #2
    Player
    Nin-Lil-izi's Avatar
    Join Date
    Mar 2011
    Posts
    30
    Character
    Ninki Lil'izi
    World
    Mateus
    Main Class
    Dancer Lv 90
    Setup a VPN back to your home country.... Use that to complete billing.
    The systems most likely freeking out because your making payments far removed from where your card says your from. And just handling it badly rather than making the problem clear. I have similar issues as I internet via satelitte uplink that relays against multiple ground stations that can make me appear to be connecting from a different country every few hours or so.

    Sorry, would have posted this yesterday.. But the daft post limit is a thing.
    (1)

  3. #3
    Player
    Kheni's Avatar
    Join Date
    Aug 2013
    Posts
    127
    Character
    Kheni Burwanie
    World
    Exodus
    Main Class
    Lancer Lv 51
    I know how you feel you on the same server as me also and your from Oklahoma 2 what i had to do is have a family member login at home and register information for me since im currently in tokyo
    (0)