So you have two service accounts and are waiting for your ticket to be addressed...

[TenaydenArch]

We're all in the same boat, the customer support is either way behind, way on vacation, or way not interested in that support aspect. Regardless. We can compile some information to help each other out here. I propose posting your ticket #, when you submitted it, whether you managed to get through to customer service and they escalated it, and if/when your accounts were merged and the problem was resolved. With that information maybe we can get an idea of how quickly they're moving through these.

So here we go...

Ticket #:2661764
Submitted: 9:22 PST, 8/30/13
CS/Escalation: Not yet, still sitting in live chat purgatory
Resolved: Definitely No.

[Kamitechi]

Ticket #: 2627929
Submitted: 8/28/13
CS/Escalation: yes, today at 1 pm gmt, but ticket was closed for no reason.
Resolved: Nope.

[Fobos]

I have opened a ticket as well, but no response from SE whatsoever, except for that automated email from them indicating they will answer withing 48 hrs (bullshit, it's been already over 50 at this point in time).

If I could please have a link to open chat like you guys, I'd appreciate it. Meanwhile I'll do other stuff while I wait hours in line (only to get booted once more once I hit #1 queue lol)

[Fobos]

Ticket #:2668074
Submitted: 18:40 CST, 8/30/13
CS/Escalation: Nothing yet
Resolved: Nope