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  1. 09-01-2013 08:09 AM #11
    Rekem
    Player
    Rekem's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Rekem Rondo
    World
    Exodus
    Main Class
    Lancer Lv 18
    Well I received a message that my ticket was received. Lol I thought as soon as you submit them they're received. This whole process stinks.
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  2. 09-01-2013 08:11 AM #12
    Meggiewegs
    Player
    Meggiewegs's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Talula Vehr
    World
    Masamune
    Main Class
    Botanist Lv 39
    I got a response within a day for mine. It was gameplay related (simple) and I was referred to the forums to complete a bug report.

    I got my answer from another player in like 2 minutes when I realized the Customer Support was hopeless.

    Wasn't there a news thing about all support tickets from before the 28th being deleted so they could focus on new launch issues? I thought I read that somewhere...
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