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  1. #11
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by Labasu View Post
    Yeah, but can't find me for whatever reason.
    sent them an email.... see what happens with that.

    strangely I don't seem to have confirmation from them at all... just the one from SE with my code.
    Did you use your SE account email and cc card digits rather than looking it up using an order number?
    (0)

  2. #12
    Player
    Labasu's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Aersyn Yhimre
    World
    Gilgamesh
    Main Class
    Conjurer Lv 28
    Yup tried that too.

    I don't see a charge on my cc either, but I know I did put in an order, I got the FFXIV: A Realm Reborn Early Access Code email.
    (0)

  3. #13
    Player
    CrimsonCadaver's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Kraus Gunn'ar
    World
    Siren
    Main Class
    Gladiator Lv 16
    I'm just going to go out on a limb here and assume that people who purchased a physical copy of the game will have to wait until they get it in the mail before they can play again? If so, I am a little bummed out by this. It's like I got punished for pre-ordering.
    (0)

  4. #14
    Player
    t0nkatsu's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    6
    Character
    Tonkatsu Almace
    World
    Goblin
    Main Class
    Conjurer Lv 36
    When I use the email and cc option on Digital River it takes me to EA Games' Origin website LOL. I never got any email from Webhelp or digital river about my preorder of the digital collectors edition from SE.

    Can't even play the game until I get it.
    (0)

  5. #15
    Player
    Labasu's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Aersyn Yhimre
    World
    Gilgamesh
    Main Class
    Conjurer Lv 28
    worst part is, all the emails for support probably won't get looked at this weekend :s
    (0)

  6. #16
    Player
    Volkweb's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Vicious Wolf
    World
    Sargatanas
    Main Class
    Gladiator Lv 27
    go to live chat. it takes about hour and a half but i think its worth speaking to real person about this.
    (0)

  7. #17
    Player
    Labasu's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Aersyn Yhimre
    World
    Gilgamesh
    Main Class
    Conjurer Lv 28
    Oh dang... had no idea they had that >< Thanks!
    (0)

  8. #18
    Player
    Mike_Oxlong's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Mike Oxlong
    World
    Gilgamesh
    Main Class
    Gladiator Lv 27
    When I enter my 20 character 1.0 serial code it says it has already been registered. How do I contact chat support?
    (0)

  9. #19
    Player
    Volkweb's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Vicious Wolf
    World
    Sargatanas
    Main Class
    Gladiator Lv 27
    so best way i found to get to support was by following this post http://ffxi.allakhazam.com/forum.htm...309379427&h=50
    (0)

  10. #20
    Player
    Labasu's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Aersyn Yhimre
    World
    Gilgamesh
    Main Class
    Conjurer Lv 28
    Thank you !
    (0)

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