Re-entering registration code

[Volkweb]

ok so this is my story:
After several tries to log from the game launcher i was redirected to the registration page where i have two options. either register a new account or sign in with an existing one. either option requires access code so even when i log in with my username and try to register the access code (that i had in my email box from SE) it gives me an error saying that it has already been registered.

So than i found this post and went to the "find my order" website. Entered my email and cc info, go to a confirmation page and noticed that the cd key is different so when i entered the "new" cd key i got in and got my collectors edition items too it seems.

Thanks PsychicKoala!!

[Labasu]

Yup tried that too.

I don't see a charge on my cc either, but I know I did put in an order, I got the FFXIV: A Realm Reborn Early Access Code email.

[CrimsonCadaver]

I'm just going to go out on a limb here and assume that people who purchased a physical copy of the game will have to wait until they get it in the mail before they can play again? If so, I am a little bummed out by this. It's like I got punished for pre-ordering.

[t0nkatsu]

When I use the email and cc option on Digital River it takes me to EA Games' Origin website LOL. I never got any email from Webhelp or digital river about my preorder of the digital collectors edition from SE.

Can't even play the game until I get it.

[Labasu]

worst part is, all the emails for support probably won't get looked at this weekend :s

[Volkweb]

so best way i found to get to support was by following this post http://ffxi.allakhazam.com/forum.htm...309379427&h=50

[Volkweb]

go to live chat. it takes about hour and a half but i think its worth speaking to real person about this.

[Labasu]

Oh dang... had no idea they had that >< Thanks!

[Mike_Oxlong]

When I enter my 20 character 1.0 serial code it says it has already been registered. How do I contact chat support?

[Labasu]

Thank you !