Results 1 to 10 of 10
  1. #1
    Player
    Chomesuke's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Chomesuke Lionheart
    World
    Moogle
    Main Class
    Marauder Lv 19

    Registration Code

    So I finally received my early access and preorder code and I have been playing for the last three days. This morning I go to log on and the game is telling me now I need another code? I am using the same account as I have been. What other code do I need and no I have not received my physical copy in the mail yet for some reason either.

    Does anyone know the customer support number, I do not care about wait times, I can not seem to find it on any of these damn support pages they have.
    (0)

  2. #2
    Player
    BHwarman's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Swarley Stinson
    World
    Exodus
    Main Class
    Goldsmith Lv 12
    Same issue, it now wants the 20 digit code again, and I ALREADY USED IT for the EA. I have no other emails with any other new codes. And i got the digital version so I have no box.
    (0)

  3. #3
    Player
    RyuPower's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    119
    Character
    Ryu Power
    World
    Gilgamesh
    Main Class
    Archer Lv 38
    EA is now over
    did you BUY gane?
    you need the OFFICIAL game key the comes with the game

    you need to wait for your physical copy use the code in the box
    (0)

  4. #4
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by BHwarman View Post
    Same issue, it now wants the 20 digit code again, and I ALREADY USED IT for the EA. I have no other emails with any other new codes. And i got the digital version so I have no box.
    If you bought it from SE NA then you got an email, if you can't find it check here.

    https://www.findmyorder.com/sstore?A...r&Locale=en_US
    (0)

  5. #5
    Player
    Draseeker's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Draseeker Mcrabbit
    World
    Faerie
    Main Class
    Gladiator Lv 18
    I've got the case but still when I Go to register the game it asks for a 20 digit code! I don't have that
    (0)

  6. #6
    Player
    Chomesuke's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Chomesuke Lionheart
    World
    Moogle
    Main Class
    Marauder Lv 19
    I bought the game and got a Digital rights code but its only 18 digits and letters not 20. Ive tried to register that but I am honestly about to just process my return and go pick one up at my local gamestop.
    (0)

  7. #7
    Player
    Synns's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Shaseeri Synns
    World
    Gilgamesh
    Main Class
    Conjurer Lv 37
    This company are a disgrace, ive paid £35 and I didn't get what I paid for, I contact customer support and I finally get a reply that they have cancelled my ticket because they are too busy.
    (0)
    Last edited by Synns; 08-31-2013 at 02:04 PM.

  8. #8
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Try looking at this please. Start with step 4 if you have a physical copy.
    http://forum.square-enix.com/ffxiv/t...stration-Codes
    (0)

  9. #9
    Player
    PhineasThunderpots's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Phineas Thunderpots
    World
    Hyperion
    Main Class
    Thaumaturge Lv 11
    If you're an Amazon customer, see my post at...

    http://forum.square-enix.com/ffxiv/t...azon-Customers
    (0)

  10. #10
    Player
    Glinndrign's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Glinndrign Void
    World
    Carbuncle
    Main Class
    Arcanist Lv 18

    Hmmm

    This morning got up at 6am.. tried to log in and received a new a screen informing me of new:

    Set up square Enix Account
    Re-enter my registration code.

    I logged in to my already existing account...
    I re-entered my registration code...and !!!!!!
    It says it already Exists.........

    So i am stuck and cannot log in.....

    I called 310 846-0400

    I talked to a girl and she moved me to tech suppoprt.......I spent 45 min on hold....
    I hung up and called again...There was a If you would like to leave a message do so at the beep.......so I left my Info and Patiently await...Like a Herione addict Jonsing for a fixxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Cant do anything....cant contact anyone......cant resolve the issue and play the game.....Arghhhh
    (0)