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  1. #1
    Player
    Nareia's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    61
    Character
    Aurora Nareia
    World
    Coeurl
    Main Class
    Conjurer Lv 50

    ERROR 3102: The service account cannot be used in the current environment.

    3108 I meant sorry!!!

    So a few days ago, I registered a code they gave me to receive my Collectors Edition items (Mount, Helmet, etc.) then I ended up getting another service account which the first one has my mog hat, caith sith doll and my characters I worked so hard on and the second one has my collectors edition items. So I sent in a ticket wondering if there was a way to merge the two accounts or what I did wrong.

    Then now I have this issue which occurred last night with Error 3108 and sent in another ticket. My tickets are just piling up but I did receive a notification in my email saying that my first ticket was received and is being reviewed. Now to wait another few days for them to receive the ticket i sent about this. In the meantime, I can't play cause my characters are "inactive" and I don't want to have to re-level my 36 character on the second service account where my collector's edition items are. I hope they can at least merge it or something. Hope I get a response soon of both tickets. *And yes, I have re-entered all the codes I have redeemed in the "Enter Bonus Code" and "Enter pre-order Bonus Code" and still nothing seems to work and I've even had a "The code's region is inapplicable. You can only enter codes from the same region as your Square Enix account"



    (0)
    Last edited by Nareia; 08-31-2013 at 04:35 AM. Reason: spelling errors

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Sorry if this is already how you contacted them, but their exact link on this is available at:

    https://support.na.square-enix.com/c...82&la=1&daxx=2

    Hope that's of some help, sorry if it's not!
    (0)

  3. #3
    Player
    Meticulous's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Meticulous Hyperions
    World
    Malboro
    Main Class
    Pugilist Lv 14
    i got the same bs message been up since 7 trying to figure it out
    (0)

  4. #4
    Player
    Nareia's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    61
    Character
    Aurora Nareia
    World
    Coeurl
    Main Class
    Conjurer Lv 50
    I have sent in that form a few days ago when I got the second service account but thanks
    (0)