Launcher is requiring I register.. even though I already registered for early access

[emmgee]

you need to enter your full game code, NOT the preorder code. the preorder grace period has run out

[ThePrelate]

I think I know the issue.. a friend of mine tried to log in this morning, but he wasn't set up. I just logged into the account management online, and my account is good to go, but the launcher is stuck on account creation since he tried to log in. is there a way to reset the launcher? I reinstalled this morning nad the launcher is still asking for account creation, so that isn't the fix.

[ThePrelate]

I submitted a ticket, but am not confident I'll get help before next Monday, from the responses I see from others on the forums, on their issues.

[PsychicKoala]

I submitted a ticket, but am not confident I'll get help before next Monday, from the responses I see from others on the forums, on their issues.

You really only need to look at the digital river site again, you'll have a new code labeled serial number

[ThePrelate]

it's working now.. not sure what the glitch was. thanks for the suggestions all!

[UnholyKiller]

I think I know the issue.. a friend of mine tried to log in this morning, but he wasn't set up. I just logged into the account management online, and my account is good to go, but the launcher is stuck on account creation since he tried to log in. is there a way to reset the launcher? I reinstalled this morning nad the launcher is still asking for account creation, so that isn't the fix.

ThePrelate,
If you log into the MOG Station and see your account is registered and linked, but the launcher is still saying that it isn't::

- Load up the launcher and it will ask you to register your code
- Click Next and when asked, say "I already have a square-enix account"
- Log into your account
- It will look up your account details and should say "Thank you, registration complete", WITHOUT asking you to re-enter any code. ((If it asks for a code, close out, do not enter one again if you already linked it))
- Close and re-load the launcher and it should be back to normal.
- Enter your login/pass in the upper right and proceed to play.

[Ridilinkidd]

ThePrelate,
If you log into the MOG Station and see your account is registered and linked, but the launcher is still saying that it isn't::

- Load up the launcher and it will ask you to register your code
- Click Next and when asked, say "I already have a square-enix account"
- Log into your account
- It will look up your account details and should say "Thank you, registration complete", WITHOUT asking you to re-enter any code. ((If it asks for a code, close out, do not enter one again if you already linked it))
- Close and re-load the launcher and it should be back to normal.
- Enter your login/pass in the upper right and proceed to play.

okay but what people that play on ps3 and are having same issue?

[BHwarman]

the digital river thing only shows my EA code, not showing any others, this is REALLY annoying.

[gr4yph03nix]

I am in a similar boat but unfortunately ordered a physical copy from Amazon that will not arrive until September 6 (ish). Also submitted a ticket but am doubtful that there is anything that can be done aside from waiting for the physical copy to arrive.

Thought I read they were going to extend the EA access period due to log in issues but apparently that didn't happen?

[Acrimonia]

I am in a similar boat but unfortunately ordered a physical copy from Amazon that will not arrive until September 6 (ish). Also submitted a ticket but am doubtful that there is anything that can be done aside from waiting for the physical copy to arrive.

Thought I read they were going to extend the EA access period due to log in issues but apparently that didn't happen?

I believe they were looking into extending the free time period you get with the purchase of the game (ie: 30 days) not the early access.