No support assistance with codes problem

[Vahlenteer]

I bought ARR from Amazon back in December 2012. I got an email yesterday saying it had shipped. Terrific. But this morning when I came on to log into game and TRYYYY to get into Midgard i was prompted to sign up using the box's code. Uh oh. Don't have the physical game yet, so tried to enter my other 20-digit code (deleted in the below screenshot), so I do believe I have to just wait until that comes.

I'm not sure when my free 30 days started, or ended, or will start or what. I guess my lawn will get mowed after all this Labor Day weekend! HA



Edit: Not December, ordered on HALLOWEEN. (I knew that day was special, but i couldn't remember why...)