I'm in a pretty similar situation...Amazon cancelled my digital order, because they suck haha...so I couldn't get the email with the new code everyone's been talking about. I was fortunate enough to find a physical copy of the game, but the code I'm putting in is apparently invalid.

Needless to say, I'm following your thread to see if we get any replies...I have to work so I can't be on a two hour phone call with support, especially if I'm gonna be disconnected like other people have.