Not Registered? i was playing yesterday....

[Marikun]

I woke up this morning, tried to log in and i get this error message http://prntscr.com/1oaamf and as you can see here : http://prntscr.com/1oac6i I am registered for both early access and the full game i had no problems on release but now i have these issues, makes me kind of mad.

[Jhered]

I also logged onto my account with square and checked game codes and all exactly as I have entered but still says account activated. It also says INACTIVE whatever that means. so bloody infuriating

[Morkel]

That screenshot does prove anything. That is not your FFXIV account, you access your FFXIV account through the mogstation. Take a screenshot of your mogstation screen however I would probably wipe out any information you don't want people to see.

https://secure.square-enix.com/accou...est=mogstation

I guarantee when you login, it will say your account is inactive. This means you have yet to register your retail code that you would of received on launch (this code is different from your early access code). Early access expired today, so if you have not registered your retail code, you account is now inactive until you register it.

PS. The screenshot you took is basically just a "community" website.

[Marikun]

I fixed it. You are right it does say inactive, I dont know why it says that i play everyday since release

[TheCurls]

I have the same issue. The problem is, I bought the digital version and did not receive a product code. What are we supposed to do about that?

[samwisegamgee]

for those of you having this problem with a physical copy of the game on PS3 go to playstation store and scroll down to redeem codes. then enter the code on the back of your game booklet that came with your copy of the game. start the game and follow the on screen instructions. hope it helps...worked for me

[Marikun]

for those of you having this problem with a physical copy of the game on PS3 go to playstation store and scroll down to redeem codes. then enter the code on the back of your game booklet that came with your copy of the game. start the game and follow the on screen instructions. hope it helps...worked for me

I will try it now.

[Rolaj]

figured it out

[Garmasi]

I have the same issue. The problem is, I bought the digital version and did not receive a product code. What are we supposed to do about that?

Check your original Order Confirmation email. Mine lists
FINAL FANTASY XIV: A Realm Reborn [PC DOWNLOAD] (Pre-Ordered)
FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package

Now the Bonus package has a code underneath it, but the PC Download did not. So I went to the link for findmyorder.com (which may not be the same for you if you ordered it through a different store than I did), entered my email and partial credit card info, and got to a page which has the code under "Serial Number". Entered that in the Mog Station as instructed above and it worked.

EDIT: Now to go get some Error 1017s!

[Funkdaddyden]

Check your original Order Confirmation email. Mine lists
FINAL FANTASY XIV: A Realm Reborn [PC DOWNLOAD] (Pre-Ordered)
FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package

Now the Bonus package has a code underneath it, but the PC Download did not. So I went to the link for findmyorder.com (which may not be the same for you if you ordered it through a different store than I did), entered my email and partial credit card info, and got to a page which has the code under "Serial Number". Entered that in the Mog Station as instructed above and it worked.

EDIT: Now to go get some Error 1017s!

You saved me alot of frustration, ty very much for posting this as I was having the exact same issue