The launcher has gone back to the welcome screen and asks me to re-register. When I key in my code it says it's already been registered.
What the heck is going on?
The launcher has gone back to the welcome screen and asks me to re-register. When I key in my code it says it's already been registered.
What the heck is going on?
I have got the exact same problem, it occured to me yesterday after the game crashed once, bumping up for answers.
I got the exact same thing. WTF.
Problem
- Ordered from the SE store, digital PC version (a while ago)
- Entered early access code (during last phase of Beta)
- Played during Early Access until yesterday (Aug 29, 2013)
- Status is "Inactive" on Mog Stations and the game prompts me to enter a registration code today (Aug 30, 2013)
- It seems that I have not received a registration code by email
Solution
Option 1
1) Look in your spam folder in the email that you used to pre-order (it may be different from your account email)
- Subject: Square-Enix, Inc. - Product Now Available (Order #...)
- From: webhelp.v4@digitalriver.com
2) Enter "Digital Rights" code, which is included in the email, when the game client promts you to do so
3) Click Next, then Play
Option 2
1) Go to store.na.square-enix.com/orders
2) Enter email and partial credit card information
3) You'll see the same information that your email has in Option 1
4) Proceed starting from Step 2 in Option 1
Have fun, if you can :PThis should help you for sure.If you ordered from Amazon you will NOT get an email from square with code. If you log into Amazon and go into "Your Account > Your Games and Software Library" It will show a listing of all of the games have ordered and any keys associated with those games. You might have to click on a little yellow button that says display key. I can't remember what it exactly said but it was hidden under that button when I logged in for the first time. The code that you find on there is the one you need to register. If you didn't order from Amazon but still bought a digital copy then the code might be on the website of the retailer you did purchase it from. I hope that helps!
Ack, my bad. Aparently there is a SEPERATE early access code to your purchased copy. I had to go back to my email I received when I ordered to find a new registration code.
It's in the email sent by digitalriver.com.
Thanks all, and sorry for me retardation. :P
(Thanks AFuzzyMu11in, just saw your post too)
I'm a legacy account holder >.> I have been playing for a year before the servers went down, and now my account says it's "inactive" and when I put in my registration code from my game I bought it says it's already in use.
Can't get into the support center either.
I went and looked back, there is in fact a second code in my digital river email however when I try imputing it in the game it says only a code from the same region as my account can be used, what the fuck ...
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