I agree completely that there should be a free transfer in light of what's happened since launch. With servers that filled up so quickly, it was hard for a lot of people to get on the same server as their friends. I think it's only right that a free transfer is offered when it finally becomes available.

The sad thing is that people would still pay more money to transfer, I know I would... but that doesn't mean I wouldn't be furious while clicking "submit payment", because at that point I would feel SE is a sleezy company, as all these issues with the servers and blocking character creation were not intended, nor announced ahead of people paying for the game in the first place. This is entirely on SE to make it right.