How to fix the re-registration [Where to get the new code]

[rigormortis]

You should check your credit card history to determine whether if the payment has been captured first. If not, then chances are that your pre-order did not process successfully. Given the fact that every pre-order processed would receive an immediate confirmation (e.g Paypal sending you a confirmation, or Digital River e-mailing you).

Wow, just checked my bank acct, the past couple days the charge was pending, but now it's gone, not in pending, not in completed. What do I do now, I have no idea if they sent me a physical copy back on the 24th, or should I just try to pick up a copy somewhere in a game store.