How to fix the re-registration [Where to get the new code]

[rigormortis]

I never got an email, checked my spam, junk, inbox. No emails since the 24th which was when I ordered, and I can see the pre-reg code in an email. Just no confirmation, ect. Never even sent me an order confirmation email, and going to the 'find my order' page also fails as it cannot find the order.
PS3 digital download, btw.

[Kyyren]

If you ordered from Amazon you will NOT get an email from square with code. If you log into Amazon and go into "Your Account > Your Games and Software Library" It will show a listing of all of the games have ordered and any keys associated with those games. You might have to click on a little yellow button that says display key. I can't remember what it exactly said but it was hidden under that button when I logged in for the first time. The code that you find on there is the one you need to register. If you didn't order from Amazon but still bought a digital copy then the code might be on the website of the retailer you did purchase it from. I hope that helps!

[AFuzzyMu11in]

If you ordered from Amazon you will NOT get an email from square with code. If you log into Amazon and go into "Your Account > Your Games and Software Library" It will show a listing of all of the games have ordered and any keys associated with those games. You might have to click on a little yellow button that says display key. I can't remember what it exactly said but it was hidden under that button when I logged in for the first time. The code that you find on there is the one you need to register. If you didn't order from Amazon but still bought a digital copy then the code might be on the website of the retailer you did purchase it from. I hope that helps!

edit that to the top of the thread someone

[maTyaR]

I never got an email, checked my spam, junk, inbox. No emails since the 24th which was when I ordered, and I can see the pre-reg code in an email. Just no confirmation, ect. Never even sent me an order confirmation email, and going to the 'find my order' page also fails as it cannot find the order.
PS3 digital download, btw.

You should check your credit card history to determine whether if the payment has been captured first. If not, then chances are that your pre-order did not process successfully. Given the fact that every pre-order processed would receive an immediate confirmation (e.g Paypal sending you a confirmation, or Digital River e-mailing you).

[Xalexion]

You should check your credit card history to determine whether if the payment has been captured first. If not, then chances are that your pre-order did not process successfully. Given the fact that every pre-order processed would receive an immediate confirmation (e.g Paypal sending you a confirmation, or Digital River e-mailing you).

Given this information, would it then be okay to purchase another copy of the game if no amount was charged?

[Muki]

Given this information, would it then be okay to purchase another copy of the game if no amount was charged?

Didn't they stop selling Digital copies due to the Server overflow problem?

[Xalexion]

Didn't they stop selling Digital copies due to the Server overflow problem?

I would just go out and buy a physical copy to keep this bullshit from happening anymore. I knew if I would have waited things would have gone better but jesus, is it such a bad thing to want to play the game so damn bad lmao.

[rigormortis]

You should check your credit card history to determine whether if the payment has been captured first. If not, then chances are that your pre-order did not process successfully. Given the fact that every pre-order processed would receive an immediate confirmation (e.g Paypal sending you a confirmation, or Digital River e-mailing you).

Wow, just checked my bank acct, the past couple days the charge was pending, but now it's gone, not in pending, not in completed. What do I do now, I have no idea if they sent me a physical copy back on the 24th, or should I just try to pick up a copy somewhere in a game store.

[AFuzzyMu11in]

Wow, just checked my bank acct, the past couple days the charge was pending, but now it's gone, not in pending, not in completed. What do I do now, I have no idea if they sent me a physical copy back on the 24th, or should I just try to pick up a copy somewhere in a game store.

Again OP, you need to add this info to the top of this thread as well. Square canceled the orders some people had of the game, aka they stopped selling copies temporarily of the digital version until this whole server limit login mess has been totally resolved.