How to fix the re-registration [Where to get the new code]

[Xalexion]

You should check your credit card history to determine whether if the payment has been captured first. If not, then chances are that your pre-order did not process successfully. Given the fact that every pre-order processed would receive an immediate confirmation (e.g Paypal sending you a confirmation, or Digital River e-mailing you).

Given this information, would it then be okay to purchase another copy of the game if no amount was charged?