How to fix the re-registration [Where to get the new code]

[AllieStark]

I was also having this same issue... saw someone say either on this post or another one... Check your bank account if you pre ordered... My pre order never went through with my bank.... Square Enix never charged me. Ordering an actual copy now and that should fix the problem! =)

[AllieStark]

Another issue: They have halted all digital download sales on this. I'm pretty angry seeing as how I PREORDERED and played with early access... but now with that suspended and the sales halted... I can't play til they lift that or until I go buy the boxed game.

[CarbonDioxide]

Preordered for PC and PS3. PS3 hasnt had the registration issue yet. Just occured with PC. Read all above comments. Was never charged for PC version. About to head to gamestop and get a hard copy. Got PC from SE. Got PS3 from PSN.

Thanks for all of the info guys and gals!

[Stitch177]

So by now most of you have figured out that you need a new code to play the game since the launch is now official.

There are a lot of people currently asking where to get the new code so I thought I would help them out.

I had the [PC DIGITAL DOWNLOAD] so this may not work for physical copies and ps3.

Basically check your spam folder and you should see a pretty shady looking email from what claims to be square enix. This email actually seems to be legit as it game me a correct code to get into the release game.

The email should look something like this: http://i.imgur.com/pLknxUE.jpg







For Amazon:

what if you bought it from gamestop?

[Thinker_Azura]

So the email that I used for my account was deactivated and I only just switched the email to another one. So I have no idea how to get the registration code. SOMEONE HEEELLLLPPPP

[Switters]

You guys need to check for a SECOND email. it is different from the early access email. In it will say Digital Rights

[Zeila]

Green Man Gaming
You should get an email from GMG titled "Your FINAL FANTASY XIV: A Realm Reborn (NA) prepurchase". Your email should look like this; http://i.imgur.com/vUekXMo.png. The keys will be under "Activation Keys" at the bottom of the email.

Simply log into the game and when it prompts you to go through the steps of registration just enter the 20-digit code that the email has given you. Follow the next steps and you'll be in the game again.

[Petrey]

Similarly to the Amazon solution: If you ordered from GameFly, log into your account and view your purchase history. Click on your FF XIV order number and there will magically be a new registration code under the original Pre-Reg code.
Enter that code at the launcher and verify your info. Update the launcher and log in!

[Meowwilson]

thanks much for the thread

[Thinker_Azura]

OK so I got to the store.na.square-enix.com/orders but there is no registration code. Just my pre order code, some unlock code which doesn't fit in the registration code and my serial number....