Which site are you referring too? There's so many now idk which to go too.I finally managed to figure out what they were wanting.
Go to Square's website and add the new 6 digit-3 digit-6 digit-3 digit code from the August 27 e-mail to your account. After that load up FF14 and THEN enter the 20 digit code from the Aug 27 e-mail and finish registration from there.
Keeps telling the code is already used, which it was to my account on FFXIV 1 but I now have service on FFXIV 2 with no flipping character but I can't play on FFXIV 1.
http://na.square-enix.com/en/home
Use the 18 digit code here that you got with the Aug 27 e-mail and then start the game. When the game asks you for the 20 digit code it should now accept the one from the Aug 27 e-mail.
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