Ordered from Amazon, no registration code email

[Ophelia1221]

no mine was not a CE, just a regular version pre-order. and i linked a screenshot a few posts back of my games and software library to show its not listing any games on there.

Really?

My husband just got off the phone with them and they were pretty helpful. They're having some technical problems right now.

We ordered, and the card we pre-ordered with got stolen. Instead of charging the new card on file, they canceled the order. However, we still manage to have $20 worth of credit with them. Of course because they halted digital sales, there's no way to get back what we purchased.

So hubby has to go by Best Buy to pick up copies of the game.

Really frustrating. However, can't fault them since I hadn't been prompted to enter my registration code until today....

[coppafeel]

Really?

My husband just got off the phone with them and they were pretty helpful. They're having some technical problems right now.

We ordered, and the card we pre-ordered with got stolen. Instead of charging the new card on file, they canceled the order. However, we still manage to have $20 worth of credit with them. Of course because they halted digital sales, there's no way to get back what we purchased.

So hubby has to go by Best Buy to pick up copies of the game.

Really frustrating. However, can't fault them since I hadn't been prompted to enter my registration code until today....

not much of an option for me, nearest best buy is an hour away, nearest wal-mart 30 miles away lol...

[Grimps]

You probably have the same problem as me. I pre-ordered it from amazon, everything was fine.

Then when I went to find the e-mail with my code I realized they never charged my CC. I clicked the order number in the e-mail and it said, "This order has been cancelled."

I never cancelled it, no one has access to my amazon account. Only thing I can imagine is that amazon over-sold copies of the game then cancelled orders they couldn't fill once Square-Enix decided not to allow digital download purchases anymore.

Thank god it happened though, this company is awful.

[coppafeel]

You probably have the same problem as me. I pre-ordered it from amazon, everything was fine.

Then when I went to find the e-mail with my code I realized they never charged my CC. I clicked the order number in the e-mail and it said, "This order has been cancelled."

I never cancelled it, no one has access to my amazon account. Only thing I can imagine is that amazon over-sold copies of the game then cancelled orders they couldn't fill once Square-Enix decided not to allow digital download purchases anymore.

Thank god it happened though, this company is awful.

that doesnt help me at all lol, but no not the same problem. Everything was charged and order is processed

[coppafeel]

contacting amazon was useless, they said they will forward to the marketing team and they will respond withing 24-48 hrs

[Joebob]

Did you pre-order a physical copy? I did and the code is in the DVD box. However, the code in my box is "invalid" so I'm currently screwed as well.

[Johncue]

Did you pre-order a physical copy? I did and the code is in the DVD box. However, the code in my box is "invalid" so I'm currently screwed as well.

Did you use the code off the back of the instruction booklet? That is the one to use(not the red and black card). Make sure when you use the code on PS3 --Account Management--Redeem codes--- that you don't create a new (second) account. Just apply it to your existing P4 Beta and/or Early access account. p.S. you do NOT need to install game off of the disc, just input code. When it prompts you to install just hit the back button and launch yourP4 Beta/Early Access client as usual and follow on screen instructions.

[arislan]

I'm in the same boat as you OP. I pre-ordered from amazon and ordered a physical copy (because I figured they would e-mail the registration code like.. every other game) but the way this is set up you get an early access code, which expired this morning, and a full retail game code, which unfortunately for you and I is located in the game box itself.

To make matters worse, SE has frozen all orders placed by retailers (according to Amazon and Gamestop) until they get their shit in order. Not to mention all digital download purchases being frozen as well. All three Gamestops in my area told me this and none had any PC versions available.

So the quickest solution will probably be to wait until SE lifts the ban of digital purchases (assuming this happens early next week) and buy a key online, then return your Amazon purchase. I say this because the order freeze has hit them too. My game was originally to be delivered tomorrow, but has been pushed back to Sept 9 due to "Limited availability".

[coppafeel]

I'm in the same boat as you OP. I pre-ordered from amazon and ordered a physical copy (because I figured they would e-mail the registration code like.. every other game) but the way this is set up you get an early access code, which expired this morning, and a full retail game code, which unfortunately for you and I is located in the game box itself.

To make matters worse, SE has frozen all orders placed by retailers (according to Amazon and Gamestop) until they get their shit in order. Not to mention all digital download purchases being frozen as well. All three Gamestops in my area told me this and none had any PC versions available.

So the quickest solution will probably be to wait until SE lifts the ban of digital purchases (assuming this happens early next week) and buy a key online, then return your Amazon purchase. I say this because the order freeze has hit them too. My game was originally to be delivered tomorrow, but has been pushed back to Sept 9 due to "Limited availability".

wow that sucks... what a joke.. sounds exactly like what im going to expect. looking at my track order section, it says it has shipped however its not expected to deliver until 9/4/13 which to me is a joke...

[arislan]

wow that sucks... what a joke.. sounds exactly like what im going to expect. looking at my track order section, it says it has shipped however its not expected to deliver until 9/4/13 which to me is a joke...

Agreed, very frustrating =(

I will post any update or if I find any way to speed things up, but it doesn't look good.